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Cannot restore PS purchase on iPad.

New Here ,
May 08, 2020

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I am unable to restore my purchase for Photoshop on my iPad. I have restarted the iPad and signed in and out of iTunes and no fix. 

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Download and install, Mac, Problem or error

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Cannot restore PS purchase on iPad.

New Here ,
May 08, 2020

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I am unable to restore my purchase for Photoshop on my iPad. I have restarted the iPad and signed in and out of iTunes and no fix. 

TOPICS
Download and install, Mac, Problem or error

Views

539

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May 08, 2020 0
Adobe Employee ,
May 08, 2020

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It looks like there is a billing error from the Apple Store. https://support.apple.com/en-us/HT203005

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May 08, 2020 0
New Here ,
Nov 23, 2020

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I have the same problem right now. There no billing problems because I purchased other app. I've been looking for a solution and every topic related to this seem like there's no answer for it. You any other solutions?

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Nov 23, 2020 0
Jame5E8F LATEST
New Here ,
Nov 23, 2020

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I guess you have no real answer. The same thing is happening to me right now, I just restored my purchase and can get access. And I bet you get paid to blame in on Apple. It's ok, it's your job. But I wish Adobe took this issue m0re seriously. 

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Nov 23, 2020 0