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I have a full creative cloud subscription, but photoshop for ipad wants me to pay.

Community Beginner ,
Nov 05, 2019

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I have a full creative cloud subscription, but can't launch photoshop for ipad, as it is protected by a paywall. I've read it is included in a full subscription. Is this correct? Suggestions?

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I have a full creative cloud subscription, but photoshop for ipad wants me to pay.

Community Beginner ,
Nov 05, 2019

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I have a full creative cloud subscription, but can't launch photoshop for ipad, as it is protected by a paywall. I've read it is included in a full subscription. Is this correct? Suggestions?

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Creative Cloud

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520

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Nov 05, 2019 0
Contributor ,
Nov 06, 2019

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It won't launch at all? It should at least open and allow you to go to the home screen from which you can tap the Settings icon at top right, tap Account, and log in with your CC credentials.

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Nov 06, 2019 0
Community Beginner ,
Nov 06, 2019

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It launches, but doesn't stay on the app long enough before the going to the paywall, where there are no options except the free trial.

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Nov 06, 2019 0
Contributor ,
Nov 06, 2019

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Then opt for the free trial and then log in at the home screen as I described above. 

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Nov 06, 2019 0
Community Beginner ,
Nov 06, 2019

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The free trial option doesn't have a log in option, just a confirm button for acceptance of the trial.

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Nov 06, 2019 0
Community Beginner ,
Nov 06, 2019

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Okay, I've got it. Found the logout option. Cheers guys.

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Nov 06, 2019 0
New Here ,
Nov 06, 2019

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I had to uninstall the PS program and reinstall on the iPad, then it worked!

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Nov 06, 2019 0
Community Beginner ,
Nov 06, 2019

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I'll try that.

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Nov 06, 2019 0