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M: Photoshop Mobile: Rotate canvas gesture

Community Beginner ,
Nov 06, 2019

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Hi guys, is there an option to reset gestures? I am unable to freely rotate the canvas as shown in 'Gestures'. I'm sure it initially worked for me but it has since stopped and I can now only pan using the gesture.

Currently, the gesture you see on the in-app "view gestures" help page that shows two finger rotation works when you are using the transform tool but does not apply to the layer or document.

 

Pattie

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Feature request, iPad

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M: Photoshop Mobile: Rotate canvas gesture

Community Beginner ,
Nov 06, 2019

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Hi guys, is there an option to reset gestures? I am unable to freely rotate the canvas as shown in 'Gestures'. I'm sure it initially worked for me but it has since stopped and I can now only pan using the gesture.

Currently, the gesture you see on the in-app "view gestures" help page that shows two finger rotation works when you are using the transform tool but does not apply to the layer or document.

 

Pattie

TOPICS
Feature request, iPad

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1.6K

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Nov 06, 2019 1
Adobe Employee ,
Nov 06, 2019

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Hi there,

 

Sorry that you can lo longer rotate the canvas using gestures. That shouldn't be happening. 

 

Is this happening with every project you try to open/work on? Or one/some in particular?

 

Have you resetting tried your canvas? Double tap anywhere in the canvas to fit canvas to the screen and recenter.

Note: The reset canvas gesture works only when you are working with the Move, Transform, and Place Photo tools.

 

Here's the list of all the gestires you can use on Photoshop iPad: https://helpx.adobe.com/photoshop/using/touch-gesture-shortcuts.html

 

Thanks,

Akash

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Nov 06, 2019 0
Adobe Employee ,
Nov 06, 2019

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You may try resetting preferences for the app as it is an unexpected behevior: 

 

Refer this article to know how to get to the section "Reset preferences on quit" : https://helpx.adobe.com/photoshop/using/app-settings-ipad.html#general-settings

 

Reset preferences on quit: To reset to default app preferences, quit the app from the App Switcher. To do so, swipe up from the bottom to the middle of your screen and hold until the App Switcher appears, then swipe the app up to quit.

 

Let us know if that helps.

 

Thanks,

Akash

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Nov 06, 2019 0
Community Beginner ,
Nov 07, 2019

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Hi, I've tried reset preferences on quit but the issue still remains. I've also uninstalled and reinstalled the app but the same issue occurs. It happens on multiple documents. 

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Nov 07, 2019 0
Explorer ,
Nov 11, 2019

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Not working for me either, and this after just installing the newest update. I'm starting to wonder why they even bothered releasing such a useless version of Photoshop. 

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Nov 11, 2019 0
Adobe Employee ,
Nov 13, 2019

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Sorry about the trouble caused. I will check with our Engineering team and provide next set of troubleshooting steps.

 

~Akash

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Nov 13, 2019 0
Community Beginner ,
Nov 07, 2019

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Hi, does anyone have a solution to why the canvas won't rotate? When i first downloaded the app, it worked, now it doesn't.

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Nov 07, 2019 1
Participant ,
Nov 07, 2019

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Per roadmap this functionality is forthcoming.

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Nov 07, 2019 0
Community Beginner ,
Nov 08, 2019

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Thank you. 

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Nov 08, 2019 0
Adobe Employee ,
Nov 15, 2019

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Currently, the gesture you see on the in-app "view gestures" help page that shows two finger rotation works when you are using the transform tool but does not apply to the layer or document.

 

Pattie

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Nov 15, 2019 2
Community Beginner ,
Nov 16, 2019

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Yeah I see that, however, I was able to freely rotate the canvas at any time while having any of the tools active when I first installed the app. I only raised the issue since it was a function that worked initailly and now doesn't.

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Nov 16, 2019 0
New Here ,
Nov 15, 2019

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As far as I can tell, there's no way to rotate the canvas with gesture controls. This is a serious problem for anyone who's ever drawn on a tablet - just like a sheet of paper, we need to be able to turn the canvas for ideal drawing angles. And no, turning the canvas via cropping tools are not the same thing as just placing two fingers on the screen and twisting them. Please correct this and make my monthly payment worth it, Adobe.

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Nov 15, 2019 2
Adobe Community Professional ,
Nov 17, 2019

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You can request this via the feedback link in Settings, or go straight to the feedback website. Here’s the link to the main categories page: https://feedback.photoshop.com/photoshop_family/categories

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Nov 17, 2019 0