M: Photoshop Mobile: Rotate canvas gesture

[DeadBird-U0RjZY]

Hi guys, is there an option to reset gestures? I am unable to freely rotate the canvas as shown in 'Gestures'. I'm sure it initially worked for me but it has since stopped and I can now only pan using the gesture.

[Akash Sharma]

Hi there,

Sorry that you can lo longer rotate the canvas using gestures. That shouldn't be happening. 

Is this happening with every project you try to open/work on? Or one/some in particular?

Have you resetting tried your canvas? Double tap anywhere in the canvas to fit canvas to the screen and recenter.

Note: The reset canvas gesture works only when you are working with the Move, Transform, and Place Photo tools.

Here's the list of all the gestires you can use on Photoshop iPad: https://helpx.adobe.com/photoshop/using/touch-gesture-shortcuts.html

Thanks,

Akash

[Akash Sharma]

You may try resetting preferences for the app as it is an unexpected behevior: 

Refer this article to know how to get to the section "Reset preferences on quit" : https://helpx.adobe.com/photoshop/using/app-settings-ipad.html#general-settings

Reset preferences on quit: To reset to default app preferences, quit the app from the App Switcher. To do so, swipe up from the bottom to the middle of your screen and hold until the App Switcher appears, then swipe the app up to quit.

Let us know if that helps.

Thanks,

Akash

[DeadBird-U0RjZY]

Hi, I've tried reset preferences on quit but the issue still remains. I've also uninstalled and reinstalled the app but the same issue occurs. It happens on multiple documents. 

[GloMacD]

Not working for me either, and this after just installing the newest update. I'm starting to wonder why they even bothered releasing such a useless version of Photoshop. 

[Akash Sharma]

Sorry about the trouble caused. I will check with our Engineering team and provide next set of troubleshooting steps.

~Akash

[Pattie-F · Accepted solution]

Currently, the gesture you see on the in-app "view gestures" help page that shows two finger rotation works when you are using the transform tool but does not apply to the layer or document.

Pattie

[DeadBird-U0RjZY]

Yeah I see that, however, I was able to freely rotate the canvas at any time while having any of the tools active when I first installed the app. I only raised the issue since it was a function that worked initailly and now doesn't.

[Rocksalter]

As far as I can tell, there's no way to rotate the canvas with gesture controls. This is a serious problem for anyone who's ever drawn on a tablet - just like a sheet of paper, we need to be able to turn the canvas for ideal drawing angles. And no, turning the canvas via cropping tools are not the same thing as just placing two fingers on the screen and twisting them. Please correct this and make my monthly payment worth it, Adobe.

[Michael J. Hoffman · Accepted solution]

You can request this via the feedback link in Settings, or go straight to the feedback website. Here’s the link to the main categories page: https://feedback.photoshop.com/photoshop_family/categories

[planetpaint]

Hi, does anyone have a solution to why the canvas won't rotate? When i first downloaded the app, it worked, now it doesn't.

[pjglad]

Per roadmap this functionality is forthcoming.

[planetpaint]

Thank you. 

[planetpaint]

Hey Guys! For some reason, in the Photoshop for mobile app, when i try to rotate and resize the canvas using my fingers, it seems to be locked. I've tried uninstalling and reinstalling and there is nothing under preferences to resolve it! Surely this is not natural, its been dragging on for weeks now and still no bug fix😤. Does anyone else have this problem?

[marcof49663630]

I have it too! I cannot rotate! 

[planetpaint]

When i last posted, i was told this feature is forthcoming, but its been like this for a few weeks now!

[DaveJCummings]

Just have a little patience.  Its a feature that's coming soon.  Just keep an eye out on these forums. 

[Michael J. Hoffman]

Please refer to this thread:

https://community.adobe.com/t5/photoshop-for-mobile/m-rotate-canvas-gesture/td-p/10720046

[alphabettis75001543]

How do I do this? I'm trying to with my fingers but it won't rotate.

[Chuck Uebele]

Moved to Photoshop Mobile forum from the Photoshop forum.

[Michael J. Hoffman]

That feature isn't available yet. According to this Adobe blog post, we'll see that in the first half of 2020:

http://blogs.adobe.com/creative/photoshop-reimagined-for-ipad-the-journey/

[planetpaint]

Photoshop for ipad is a total dogs dinner, if you can't rotate the canvas with touch gesture, like you can in adobe fresco, then what good is it? I've been having this issue for nearly three months now and it still hasn't been fixed.

[Pattie-F · Accepted solution]

The Rotate Canvas feature has been implemented in the version 1.6 release.

For more information, you can visit this announcement:  Photoshop on the Ipad version 1.6 is now available

Pattie