• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

My PS on Ipad doesn’t log even after the payment

New Here ,
Jul 18, 2020 Jul 18, 2020

Copy link to clipboard

Copied

I was using the free trial of PS and my card was refused, then I changed the credit card to pay the second month, it was accepted. Now I can't use the app because it doesn't log in my account only in PS on the Ipad, but Fresco and LightRoom are working normally.

I've tried to unstall and reinstall the app but It doesn't work either. I, also, tried to logout and login again, but it didn't work too.

What can I do? 

Thank You 

Views

174

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jul 19, 2020 Jul 19, 2020

Copy link to clipboard

Copied

I've moved your post from Photoshop Elements to Photoshop for Mobile forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 20, 2020 Jul 20, 2020

Copy link to clipboard

Copied

LATEST

Did you sign up through Adobe?  Or through the iTunes store? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines