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My PS on Ipad doesn’t log even after the payment

New Here ,
Jul 18, 2020

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I was using the free trial of PS and my card was refused, then I changed the credit card to pay the second month, it was accepted. Now I can't use the app because it doesn't log in my account only in PS on the Ipad, but Fresco and LightRoom are working normally.

I've tried to unstall and reinstall the app but It doesn't work either. I, also, tried to logout and login again, but it didn't work too.

What can I do? 

Thank You 

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Bug, Download and install, Problem or error

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My PS on Ipad doesn’t log even after the payment

New Here ,
Jul 18, 2020

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I was using the free trial of PS and my card was refused, then I changed the credit card to pay the second month, it was accepted. Now I can't use the app because it doesn't log in my account only in PS on the Ipad, but Fresco and LightRoom are working normally.

I've tried to unstall and reinstall the app but It doesn't work either. I, also, tried to logout and login again, but it didn't work too.

What can I do? 

Thank You 

TOPICS
Bug, Download and install, Problem or error

Views

49

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 18, 2020 0
Adobe Community Professional ,
Jul 19, 2020

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I've moved your post from Photoshop Elements to Photoshop for Mobile forum.

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Jul 19, 2020 0
Adobe Community Professional ,
Jul 20, 2020

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Did you sign up through Adobe?  Or through the iTunes store? 

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Jul 20, 2020 0