Network connection error

New Here ,
Aug 17, 2020 Aug 17, 2020

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I opened up the iPad app and saw that the connection error. At first I thought it was because my subscription didn't renew but I renewed it and I'm still having the same issue. 

'Please check your network connection and try again.'

 

ive tried connecting to a new WiFi point and even tethering to my phones hotspot and still no luck. 

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