Photo files not supported on iPad

New Here ,
Nov 23, 2020

Copy link to clipboard

Copied

With the new layout, the app won't allow me to create a new file with a photo from my pictures. I get a red box that says '! error, file not supported' 

 

help!

TOPICS
iPad, Problem or error

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Photo files not supported on iPad

New Here ,
Nov 23, 2020

Copy link to clipboard

Copied

With the new layout, the app won't allow me to create a new file with a photo from my pictures. I get a red box that says '! error, file not supported' 

 

help!

TOPICS
iPad, Problem or error

Views

26

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 23, 2020 0
Adobe Employee ,
Nov 24, 2020

Copy link to clipboard

Copied

hello, here is the workaround that was posted in the other thread 

Go to the Settings app on your iPad, scroll down to Photoshop on the left and select it. Then on the right rap on Photos and allow Photoshop access to all photos. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 24, 2020 0