Photoshop for iPad - unable to save or blank screen when resizing

Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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Anyone else had this problem? Got some house plans that I'm editing, and whilst resizing some layers, recropping the image, the app fails to save, fails to close and some times leave me with a blank canvas!

Any help appreciated

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Bug, Crash or freeze, Problem or error

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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It's also currently stuck on 'Preparing to close  10%' 😩

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Adobe Community Professional ,
Jan 13, 2021 Jan 13, 2021

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Hi

Since your question is about Photoshop for iPad, I have moved this from the Photoshop forum where you posted to PS for Mobile.

~ Jane

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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Thanks, I looked for that but couldn't find it before!

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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Bit of an update... it would seem if I save regularly, the app is more stable. I'm wondering if when I use the crop tool to make the canvas bigger, I'm exceeding the max size maybe? That's what's causing the crashing?

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New Here ,
Jan 26, 2021 Jan 26, 2021

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I have a similar issue. I'm working on some art files between my PC and iPad, but occasionally the work i do on the iPad wont save, it'll update the timestamp for the version but none of the changes i made are there, and now it's stuck on a 'preparing to save 100%' popup.

 

I haven't had a chance to update the version because I don't want to lose the work i've done again.

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