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Photoshop iPad Helper App

New Here ,
Jun 11, 2020

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I've been using PS on my iPad sine it came out, and suddenly--like the last two or three days--it refuses to access files in my Creative Cloud folder. I get the error message "Couldn't communicate with a helper application. Try your operation again. If that fails, quit and relaunch the application and try again." I have quit and relaunched Photoshop, restarted the iPad--no luck. To be honest, I don't even know what helper application it is referring to. PS/iPad  accesses all my other cloud folders perfectly--Dropbox, Google Drive, etc. Only Creative Cloud has stopped working. Any suggestions?

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Photoshop iPad Helper App

New Here ,
Jun 11, 2020

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I've been using PS on my iPad sine it came out, and suddenly--like the last two or three days--it refuses to access files in my Creative Cloud folder. I get the error message "Couldn't communicate with a helper application. Try your operation again. If that fails, quit and relaunch the application and try again." I have quit and relaunched Photoshop, restarted the iPad--no luck. To be honest, I don't even know what helper application it is referring to. PS/iPad  accesses all my other cloud folders perfectly--Dropbox, Google Drive, etc. Only Creative Cloud has stopped working. Any suggestions?

TOPICS
Problem or error

Views

117

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 11, 2020 0
Adobe Employee ,
Jun 11, 2020

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Moved to Photoshop for the iPad community.

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Jun 11, 2020 0