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Photoshop on the iPad Pro continues to crash

New Here ,
Feb 16, 2020

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I have been having trouble with photoshop on the iPad Pro the past two days. I'm currently attempting to do an assignment for a digital illustration class that is due later this week, but the program just continues to crash about every three minutes.  I attempted to look for updates for both the ipad and the app, but both are up to date. I have also turned off the iPad and restarted it. I even tried to delete the app a few times and reinstall it to see if it would do the trick but I keep running into the same issue. It seems to crash every time I attempt to do anything with the brushes, whether it is to make a line or simply change the color or the opacity. Nothing seems to save either. I have literally drawn the same line over twenty times, in hopes that it would some how save. It's incredibly frusterating. Anyone else dealing with the same issue? I'm hoping there's some type of resolution coming soon. I have sent reports after the crashes. 

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Bug, Crash or freeze, Problem or error

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Photoshop on the iPad Pro continues to crash

New Here ,
Feb 16, 2020

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I have been having trouble with photoshop on the iPad Pro the past two days. I'm currently attempting to do an assignment for a digital illustration class that is due later this week, but the program just continues to crash about every three minutes.  I attempted to look for updates for both the ipad and the app, but both are up to date. I have also turned off the iPad and restarted it. I even tried to delete the app a few times and reinstall it to see if it would do the trick but I keep running into the same issue. It seems to crash every time I attempt to do anything with the brushes, whether it is to make a line or simply change the color or the opacity. Nothing seems to save either. I have literally drawn the same line over twenty times, in hopes that it would some how save. It's incredibly frusterating. Anyone else dealing with the same issue? I'm hoping there's some type of resolution coming soon. I have sent reports after the crashes. 

TOPICS
Bug, Crash or freeze, Problem or error

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291

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Feb 16, 2020 0
Adobe Community Professional ,
Feb 16, 2020

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Try resetting your Photoshop preferences, which you can find under App settings > General > Advanced.

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Feb 16, 2020 0
New Here ,
Feb 17, 2020

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Just tried it! Unfortunately it did not work and it crashed within seconds of doing of few strokes with one of the brushes. Appreciate the help though. 

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Feb 17, 2020 0
Adobe Community Professional ,
Feb 17, 2020

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Moved to Photoshop Mobile forum from the Photoshop forum.

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Feb 17, 2020 0