PS dont import or open photos on iPad Pro

Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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Hello,

I install PS and Illstrator on iPad Pro. PS can't import photos taken by iPad Pro. Illustrator is fine.
Do you have any idea? 

 

18518258-EF3C-4C74-AFC2-77F64F5FA365.jpeg

TOPICS
Bug, Crash or freeze, How to, Import and export, Problem or error

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correct answers 1 Correct Answer

Adobe Employee , Nov 22, 2020 Nov 22, 2020
Go to the Settings app on your iPad, scroll down to Photoshop on the left and select it. Then on the right rap on Photos and allow Photoshop access to all photos. 

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Adobe Community Professional ,
Nov 22, 2020 Nov 22, 2020

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Hi check the following help

 

https://helpx.adobe.com/photoshop/how-to/learn-photoshop-ipad.html

Ali Sajjad

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Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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Hi Ali thanks for reply. Iread the article and watched video but i couldnt see solution for my problem

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Adobe Community Professional ,
Nov 22, 2020 Nov 22, 2020

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What is the file format for the captured image?

warmly/j

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Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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Hi Joseph,

Thanks for your reply. I can't see formats of taken photos of iPad Pro. I checked but i dont now jpeg oe what it is.

 

 

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Adobe Community Professional ,
Nov 22, 2020 Nov 22, 2020

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The format for PS on iPad is .psdc.

~ Jane

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Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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Thanks Jane. It's useful information. But i cant see pictures format when im taking a picture with ipad pro. 

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Adobe Community Professional ,
Nov 22, 2020 Nov 22, 2020

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What version of Photoshop do you have open?

  • Mac: Photoshop menu > About
  • Win: Help > About

You may have an older version open even if you have a new version installed.

 

~ Jane

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Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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Hi Jane 

,

thanks for your reply,

It's not mac or windows. It's PadOS. And you can find ss of About section above

 

53DF7934-19E9-439E-A860-FE3B5144D051.jpeg

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Adobe Community Professional ,
Nov 22, 2020 Nov 22, 2020

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"PS can't import photos taken by iPad Pro"

 

When you say "PS", do you mean "Photoshop for desktop"?

  • Is yes, give us the version.
  • If no, please clarify.

~ Jane

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Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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Sorry my bad i didn't know. It's all about Photoshop for iPad. That ss is include too. 

I m taking a picture with ipad's camera and open photosop for ipad. I'm trying to import that picture to Photoshop for iPad. After that taking that error. 

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Adobe Community Professional ,
Nov 22, 2020 Nov 22, 2020

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Moved to Photoshop Mobile forum, from the Photoshop forum.

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Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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Oh thanks.

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Adobe Employee ,
Nov 22, 2020 Nov 22, 2020

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Go to the Settings app on your iPad, scroll down to Photoshop on the left and select it. Then on the right rap on Photos and allow Photoshop access to all photos. 

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Community Beginner ,
Nov 24, 2020 Nov 24, 2020

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And Oscar gooooooes to M. Thank you so much 🙂

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