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Ps for Ipad cant import a jpg

New Here ,
Oct 26, 2020 Oct 26, 2020

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Cant seem to import a jpg from camera roll

 

open new doc

try import

get error msg

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correct answers 1 Correct answer

Adobe Employee , Oct 26, 2020 Oct 26, 2020

Apple changed access to Photos in iOS 14 to get Photos importing again please do the following:

Go to the Settings application

scroll on the left side to Photoshop

with Photoshop selected, Choose Photos from the Allow Photoshop to access section

Set Allow Photos Access to All Photos

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Guest
Oct 26, 2020 Oct 26, 2020

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I have the same problem. Red notice flag comes up from cloud icon and says it does not support this file.

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Apple changed access to Photos in iOS 14 to get Photos importing again please do the following:

Go to the Settings application

scroll on the left side to Photoshop

with Photoshop selected, Choose Photos from the Allow Photoshop to access section

Set Allow Photos Access to All Photos

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Guest
Oct 26, 2020 Oct 26, 2020

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That works. Thank you

--
David W. Schegdscheg1122@gmail.comwww.linkedin.com/
in/davidscheg

Educator — Graphic Artist — Writer

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New Here ,
Nov 21, 2023 Nov 21, 2023

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This solution didn't work for me. I do not have this option in my ipad. Only photo library access options I have are None or Add Photos Only. Add photos only is ticked. 

Can you please let me know what another solution is please? This was working last night, but stopped today. No updates done overnight. 

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