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PS for iPad - importing new files

New Here ,
Dec 30, 2019

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Hello - are you able to help? I can import photos no problem, but when I try to import files they are all greyed out - this includes iCloud, Dropbox, etc. How do I access files I may want to import? I've tried looking for 'approval' settings, no joy. Any help welcome! Thank you 🙂

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iPad, Problem or error

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PS for iPad - importing new files

New Here ,
Dec 30, 2019

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Hello - are you able to help? I can import photos no problem, but when I try to import files they are all greyed out - this includes iCloud, Dropbox, etc. How do I access files I may want to import? I've tried looking for 'approval' settings, no joy. Any help welcome! Thank you 🙂

TOPICS
iPad, Problem or error

Views

399

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Dec 30, 2019 0
Adobe Community Professional ,
Dec 31, 2019

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What kind of files were you trying to import?  I haven't had any issues myself importing files

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Dec 31, 2019 0
New Here ,
Jan 06, 2020

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Hi Dave

Ideally I would like to save some images (e.g. in JPEG or PDF format) to import. But at the moment absolute everything, all file types, are greyed out.

UPDATE: I have managed to download from the internet a JPEG image, save it to iCloud and then import it to PS. However, all existing docs are greyed out. Feels like a permission setting somewhere, but I cannot find it!

Thanks

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Jan 06, 2020 0