Restore Purchase on iOS not working

[Natalia5C58]

Dear Adobe,

since you dont give me any other option to get to your support, i have to post it here.

I just renewed my photoshop mobile subscription on the ipad, but it crashed. Now apple-Store shows me that I have succesfully subscriped but in the app, choosing restore purchases doesnt work. Just shows me a rotating circle for like ever.

Tried resetting the iPad, loging out of the Apple account, deleting the app, but nothing worked.

Could you please fix my account!

[DaveJCummings]

Did you sign up for the account via the app store?  or through Adobe?