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Updated PS for iPad and lost all brushes

New Here ,
Nov 21, 2020

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I wonder if anyone can help. I have PS for iPad and I recent;y updated the app. No all my brushes are missing, and it's very glitchy when importing photos or textures. Has anyone else had such an issue and how do `I get my brushes back!!! Help please....

 

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Performance, Problem or error

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Updated PS for iPad and lost all brushes

New Here ,
Nov 21, 2020

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I wonder if anyone can help. I have PS for iPad and I recent;y updated the app. No all my brushes are missing, and it's very glitchy when importing photos or textures. Has anyone else had such an issue and how do `I get my brushes back!!! Help please....

 

TOPICS
Performance, Problem or error

Views

35

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Nov 21, 2020 0
Adobe Community Professional ,
Nov 21, 2020

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Hi @dominiquem98900864 ,

Since your question is about Photoshop for iPad, I have moved this from the Photoshop forum where you posted to PS for Mobile. See this post where one user said uninstall / reinstall fixed it.

https://community.adobe.com/t5/photoshop-for-mobile/m-brushes-missing-on-ipad/td-p/11603242?page=1
Here are the known issues:

https://helpx.adobe.com/photoshop/kb/known-issues.html#ps-ipad

 

Were you part of the pre-release?

 

~ Jane

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Nov 21, 2020 0
Óptane LATEST
New Here ,
Nov 21, 2020

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Hello, I'm Chamicara (Óptane)

I've heard about your issue.it's a great pleasure helps to you.So i've researched about this problem. Finally i got a solution from lots of users the same problem happened to them.So i figure out this solution will be makes get back your old settings and all things.Follow this instructions very carefully otherwise you would be lost your other data too.

Instrctions

Step 1 (Do this first,Didn't work follow the second step)

  1. Save your files on the cloud.(if this solution not works for you this will save your data)
  2. Uninstall Your Application from device
  3. Don't Delete the File Data from your device.
  4. Reinstall the application
  5. Sign in

Step 2 (Make sure you've been done "Step 1" firstly)

  1. Save your files on the cloud.(if this solution not works for you this will save your data)
  2. Uninstall Your Application from device
  3. Delete the File Data from your device.
  4. Reinstall the application
  5. Sign in

 

After Sign in your cloud data will automatically backup to your device.

 

For Extra Needs

  • You can Get More Adobe Brushes here.
  • Also there's great application for iPad called [external link removed by moderator].From there you can use hundreds of handmade brushes easierly.

 

Thank You

Have a great Day !

Chamicara

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Nov 21, 2020 0