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Photoshop Mix crashes my iPad Pro

New Here ,
Aug 11, 2017 Aug 11, 2017

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Mix version. 2.8.1

IOS 10.3.3

I have deleted and reinstalled Mix and rebooted the iPad Pro but crashes continue when I try and add a second picture from my camera roll.

Any help much appreciated!

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correct answers 1 Correct answer

Adobe Employee , Sep 28, 2017 Sep 28, 2017

Please see the private message that I sent.

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New Here ,
Oct 06, 2017 Oct 06, 2017

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Hi Sheena,

Sorry, I don't seem to have gotten a private message. Can you please resend?

Thanks

Richard

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Community Beginner ,
Dec 03, 2022 Dec 03, 2022

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My crashing issue started with the last iPhone 12 Pro Max upgrade to 16.1.2. I was attempting to erase the background around a photo of a UH-1C Huey and no matter how little or how great I erased, as soon as I pushed the check mark to save it, it crashed. After 3 hours of piddling around with it I bought a program called "MagicEraser" and finished my project. Such a shame that this wonderful app by Adobe would go up in smoke. I tried turning the App ON/OFF, turning my iPhone ON/OFF and resetting my iPhone but the result was the same. To me "PhotoShop Express", if it is suppose to replace "Mix", went in the wrong direction!

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Community Beginner ,
Dec 03, 2022 Dec 03, 2022

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  • If so many folks have this problem Sheena, why not post your answer so all of us can see and not a "Private Message"? Sorry but it just didn't make any sense to me. But if you want to send Private Messages, please put me on your list!

Andy

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