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Adobe Photoshop Mix Network Error

New Here ,
Oct 01, 2017 Oct 01, 2017

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Hello, When trying to "open In" Photoshop CC from the Photoshop Mix program on my iPad. I continually receive a network error after the program reaches the rendering phase. I have tried logging out and back in to both mix and creative cloud with no effect. How can I fix? Thanks!

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Adobe Employee , Oct 09, 2017 Oct 09, 2017

Hi Yana,

Apologies for responding late.

Please try connecting to a different network and check if you are able to send the work to the desktop app.

Additionally, you can save the work to CC libraries and open it via them in your desktop app.

Let me know if that helps!

Regards,

Sheena

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Adobe Employee ,
Oct 09, 2017 Oct 09, 2017

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Hi Yana,

Apologies for responding late.

Please try connecting to a different network and check if you are able to send the work to the desktop app.

Additionally, you can save the work to CC libraries and open it via them in your desktop app.

Let me know if that helps!

Regards,

Sheena

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