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Cannot Open Project - Photoshop Mix

New Here ,
Aug 01, 2019

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Hi there,

I am trying to open up an existing project on the Photoshop Mix app that I have installed on my mobile phone, however it shows me an error "Cannot Open Project" after loading for a few seconds.

This is the first time that I am encountering this issue, as I have saved many projects on this mobile phone.

Can someone please help me on how I could restore and continue an existing project when faced with this error message?

Message was edited by: Sahil Chawla

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Cannot Open Project - Photoshop Mix

New Here ,
Aug 01, 2019

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Hi there,

I am trying to open up an existing project on the Photoshop Mix app that I have installed on my mobile phone, however it shows me an error "Cannot Open Project" after loading for a few seconds.

This is the first time that I am encountering this issue, as I have saved many projects on this mobile phone.

Can someone please help me on how I could restore and continue an existing project when faced with this error message?

Message was edited by: Sahil Chawla

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Aug 01, 2019 0
Adobe Employee ,
Aug 01, 2019

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Hi Matt,

As you're not able to open a project in Photoshop Mix, could you please let us know the version of the app you're working with?

Also, what device are you using?

Regards,
Sahil

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Aug 01, 2019 0
New Here ,
Aug 02, 2019

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Hi Sahil,

Thanks for the reply.

From what I can find, I seem to be currently using Version 2.8.1. Also, I am currently using this on my iOS mobile device, the iPhone 7 Plus.

I have since deleted the project, but do let me know what other information you need. I need to make sure this does not happen again in the future, as I have spent over 10 hours on this one project alone.

Matthew

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Aug 02, 2019 0
New Here ,
Aug 09, 2019

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I have the same problem

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Aug 09, 2019 0
New Here ,
Aug 13, 2019

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I have same problem

cant open a project has more than two layers

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Aug 13, 2019 0