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Lightroom / Photoshop photos will not open in Photoshop Mix?

New Here ,
Nov 13, 2016

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Does anyone else have a problem after the November 2 update with photos not opening in Photoshop Mix?  I have even tried taking them to Lightroom and exporting them as .jpg, .png and they will STILL not open in Photoshop Mix.  Assistance or recommendations would be greatly appreciated.

Elizabeth

Hi elizabetht,

I have tried opening images from Lightroom mobile app to Photoshop mix and its working fine, I have Photoshop mix 2.3.1 version which was updated on 06-Dec-2016 on the Android platform.

Please update the Photoshop mix app for the latest update or reinstall it from play-store.

Thanks,

Mohit

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Lightroom / Photoshop photos will not open in Photoshop Mix?

New Here ,
Nov 13, 2016

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Does anyone else have a problem after the November 2 update with photos not opening in Photoshop Mix?  I have even tried taking them to Lightroom and exporting them as .jpg, .png and they will STILL not open in Photoshop Mix.  Assistance or recommendations would be greatly appreciated.

Elizabeth

Hi elizabetht,

I have tried opening images from Lightroom mobile app to Photoshop mix and its working fine, I have Photoshop mix 2.3.1 version which was updated on 06-Dec-2016 on the Android platform.

Please update the Photoshop mix app for the latest update or reinstall it from play-store.

Thanks,

Mohit

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237

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Adobe Employee ,
Dec 29, 2016

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Hi elizabetht,

I have tried opening images from Lightroom mobile app to Photoshop mix and its working fine, I have Photoshop mix 2.3.1 version which was updated on 06-Dec-2016 on the Android platform.

Please update the Photoshop mix app for the latest update or reinstall it from play-store.

Thanks,

Mohit

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