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So the past few days I've tried using Photoshop Mix and every time it crashes. I have listed below how it happenes and things I've tried to solve the problem. Unfortunately nothing I try fixes the issue. Please help!
how it happens:
open the app, select a previous project = crash
open the app, +, image, select folder, choose image = crash
things ive tried to solve the issue:
deleted and reinstalled the app
force reset my iPad
airplane mode
reset factory settings
setup a new Apple ID and set up as a new iPad
SOLVED!!!!!
so I've managed to fix this issue, the problem is iPadOS 13.2 is beta firmware and adobe isn't working on that yet. To fix the problem you need to factory reset your device.
plug your iPad into your computer
put your iPad into DFU mode
and follow the instructions on screen.
this will put your iPad back to iPadOS 13.1.2 (stable release) and all adobe products work again!
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SOLVED!!!!!
so I've managed to fix this issue, the problem is iPadOS 13.2 is beta firmware and adobe isn't working on that yet. To fix the problem you need to factory reset your device.
plug your iPad into your computer
put your iPad into DFU mode
and follow the instructions on screen.
this will put your iPad back to iPadOS 13.1.2 (stable release) and all adobe products work again!
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How do u factory restart your iPad