Photoshop mix reduce dpi from 300 to 72

[ValentinJukov]

Hello. I have problem with images ,after i import photos in photoshop mix from photoshop desktop - photos automatically reduce dpi size from 300 to 72 and from jpeg format i can save only in png after retouch, but i want to save resolution 300dpi and jpeg format after work on ipad and export file in desktop without that changes . Can i fix that problem in settings on photoshop mix?

[Bebbs · Accepted solution]

I had a problem with losing transparency in a PDF created in Mix.

My problem seemed to stem from emailing PNG to my desktop - The image downloaded from Gmail seemed was labelled PNG but had a white background. I assume Gmail flattens an image to compress it, which turns background white, as per flattening in Photoshop. So if you use Gmail, try removing it from your workflow.

Adobe Support suggested using Creative Cloud for file transfers.

And as CC supports export of PDFs, try that as background remains transparent.