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Photoshop Mix will not open iOS air pad2

New Here ,
Dec 01, 2016 Dec 01, 2016

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Since the last update Photoshop Mix App iOS will not open on my ipad Air 2.

It looks like it's about to open but returns to the menu screen.  I have reset my device and deleted and reinstalled the app to no avail.

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correct answers 1 Correct answer

Adobe Employee , May 31, 2017 May 31, 2017

Hi,

I apologize for the delay.

Kindly update the app to the latest version and then try.

Regards,

Sheena

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New Here ,
Mar 24, 2017 Mar 24, 2017

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It's working fine on my device. Have you tried the latest version?

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New Here ,
Apr 01, 2017 Apr 01, 2017

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For the last couple days, I've had the same problem. A survey request from Adobe pops up and freezes the app. I would like to complete the survey, but it is frozen.

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New Here ,
Apr 01, 2017 Apr 01, 2017

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Will Adobe staff please help us? I need to publish my artwork soon and this app is essential for my final touches. Thanks in advance.

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Adobe Employee ,
May 31, 2017 May 31, 2017

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Hi,

I apologize for the delay.

Kindly update the app to the latest version and then try.

Regards,

Sheena

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