Pixelated photo

[siriprapans]

Hi!

I love the feature of this app but all my imported photos are degraded in to lower resolution. I’m using iphonex and also Ipad mini 4. Both have the same issue.

anyway I can get the photos in high resolution image?

thanks!

Anne

[Sheena Kaul]

Hi Siriprapan,

I apologize for troubles that you're facing.

Are you facing the issues when exporting the image or selectively when you're trying to use a feature?

Regards,

Sheena

[Sheena Kaul · Accepted solution]

You may also Contact Customer Care for more detailed troubleshooting.