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Pixelated photo

New Here ,
Feb 18, 2018

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Hi!

I love the feature of this app but all my imported photos are degraded in to lower resolution. I’m using iphonex and also Ipad mini 4. Both have the same issue.

anyway I can get the photos in high resolution image?

thanks!

Anne

You may also Contact Customer Care for more detailed troubleshooting.

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Pixelated photo

New Here ,
Feb 18, 2018

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Copied

Hi!

I love the feature of this app but all my imported photos are degraded in to lower resolution. I’m using iphonex and also Ipad mini 4. Both have the same issue.

anyway I can get the photos in high resolution image?

thanks!

Anne

You may also Contact Customer Care for more detailed troubleshooting.

Views

269

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Mar 14, 2018

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Hi Siriprapan,

I apologize for troubles that you're facing.

Are you facing the issues when exporting the image or selectively when you're trying to use a feature?

Regards,

Sheena

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Adobe Employee ,
Apr 13, 2018

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You may also Contact Customer Care for more detailed troubleshooting.

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