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Re: Deleting pictures in photoshop mix

Explorer ,
Mar 14, 2018

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I have the same problem. I no longer use Adobe CC and the app is deleted from my phone. I delete pix as you said in the lower right corner. But when I go back to PS Mix they are all back. I deleted the files in Photoshop & Linraries so I don’t see why they continue to be downloaded from the CC cloud. I stopped the service 1-2 months ago.

I want to continue using Mix but not if you must use the cloud with it. Thx.

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Re: Deleting pictures in photoshop mix

Explorer ,
Mar 14, 2018

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I have the same problem. I no longer use Adobe CC and the app is deleted from my phone. I delete pix as you said in the lower right corner. But when I go back to PS Mix they are all back. I deleted the files in Photoshop & Linraries so I don’t see why they continue to be downloaded from the CC cloud. I stopped the service 1-2 months ago.

I want to continue using Mix but not if you must use the cloud with it. Thx.

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Mar 14, 2018 0
Adobe Employee ,
Mar 14, 2018

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Branching into a new discussion

Hi Bamby,

Since you've tried to delete the projects from multiple locations and they're still showing up, I would request you to try connecting over a different network and then check.

The syncing needs to be complete.

Regards,

Sheena

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Mar 14, 2018 0
Explorer ,
Mar 14, 2018

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A different network or browser? I did attempt through Chrome w/o any success.

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Mar 14, 2018 0
Adobe Employee ,
Mar 14, 2018

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A different network connection.

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Mar 14, 2018 0
Explorer ,
Mar 16, 2018

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I have now deleted photos over and over again. I have done the following:

1) canceled my membership

2) archived then permanently deleted everything in PS, library & mobile creations.

3) I deleted the creative cloud from my laptop & phone

3) connected to another network

4) found that there were only a handful of images in Lightroom. I haven’t used it on a regular basis but I deleted those images as well.

5) Yesterday on two attempts I deleted everything that was appearing in PS Mix. I know how to delete under project at the lower right corner where the trash bin is. Today same photos keep coming back. I really don’t understand because even when I was using CC in the past all images didn’t keep downloading.

6) Last, I have also deleted all images from the laptop & phone. All that were even in the deleted files.

Please research to see if my membership is in fact canceled. Still it doesn’t make sense because PS Mix is the only app I have currently installed.

I really need to get them off of my hardware because of the amount of space being used.

Thank you.

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Mar 16, 2018 0
Adobe Employee ,
Mar 19, 2018

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Hi there,

PS Mix is a free app. You don't require any subscription for it.

Regards,

Sheena

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Mar 19, 2018 0
Explorer ,
Mar 19, 2018

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I am aware of that. I mentioned previously that I canceled my Creative Cloud subscription. I used to purchase stock photos.

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Mar 19, 2018 0