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Resync to keep deleted items from reappering

New Here ,
May 05, 2018 May 05, 2018

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I am using photoshop mix. Ive deleted items ninerous times and they continue to show up. How can i have the app or files sync while those files are del so that it does not allow those deleted files to reappear?

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Adobe Employee , May 09, 2018 May 09, 2018

Hi Jesse,

The syncing is completely dependent upon the network connection.

Have you tried to connect over a different network and check?

Also, please try to login to assets.adobe.com and delete the files from there and then sync the same over your device.

Let me know if it works.

Regards,

Sheena

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Adobe Employee ,
May 09, 2018 May 09, 2018

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Hi Jesse,

The syncing is completely dependent upon the network connection.

Have you tried to connect over a different network and check?

Also, please try to login to assets.adobe.com and delete the files from there and then sync the same over your device.

Let me know if it works.

Regards,

Sheena

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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