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Resync to keep deleted items from reappering

New Here ,
May 05, 2018

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I am using photoshop mix. Ive deleted items ninerous times and they continue to show up. How can i have the app or files sync while those files are del so that it does not allow those deleted files to reappear?

Hi Jesse,

The syncing is completely dependent upon the network connection.

Have you tried to connect over a different network and check?

Also, please try to login to assets.adobe.com and delete the files from there and then sync the same over your device.

Let me know if it works.

Regards,

Sheena

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Resync to keep deleted items from reappering

New Here ,
May 05, 2018

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I am using photoshop mix. Ive deleted items ninerous times and they continue to show up. How can i have the app or files sync while those files are del so that it does not allow those deleted files to reappear?

Hi Jesse,

The syncing is completely dependent upon the network connection.

Have you tried to connect over a different network and check?

Also, please try to login to assets.adobe.com and delete the files from there and then sync the same over your device.

Let me know if it works.

Regards,

Sheena

Views

215

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 05, 2018 0
Adobe Employee ,
May 09, 2018

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Hi Jesse,

The syncing is completely dependent upon the network connection.

Have you tried to connect over a different network and check?

Also, please try to login to assets.adobe.com and delete the files from there and then sync the same over your device.

Let me know if it works.

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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May 09, 2018 0