The Apps NOT Support iPhone X !!!

[qoodanny]

The series of photoshop apps do not support iPhone X interface!

[Sheena Kaul · Accepted solution]

Hi there,

Thanks for the feedback.

We are aware about the limitation and are constantly trying to work on it.

Appreciate your patience.

Regards,

Sheena

[lanej89787978]

Its been 2 months and still no update for iPhone X, and 7 months since last up to this app ! Please update it asap

[Sheena Kaul]

Hi Lane,

I understand the troubles that you've been facing with the app on your new device but be assured our team is constantly working on the fix here and we would be updating the app soon to support it over all the new devices.

Regards,

Sheena

[lanej89787978]

make it quick and thanks for the quick reply

[Michael J. Hoffman]

Hi lanej,

What exactly are you looking for in terms of supporting the iPhone X? I use Photoshop Mix and other apps on my iPhone X, and they seem to work just fine. I don’t see any interface issues.

Are you maybe referring to the fact that the app the app doesn’t completely fill the screen, including the area of the notch? Personally I kind of like it like that.

Mike

[lanej89787978]

I don’t care about the screen size (although more is better) but a simple render of an image takes soo long, ive exported 4K videos from videoleap (optimsed for X) and its fast but when i comes to this app its soo slow therefore i think this app doesnt use A11 chip to the fullest

here look:  3 April 2018 - YouTube

[Michael J. Hoffman]

I looked at the video - it shows you waiting a long time for the comp to upload to your Creative Cloud storage - which is not related to the performance of the app, nor the iPhone X interface, but rather the speed of your network connection. Mine works much faster when I’m well connected, even with images with multiple layers.

For what it’s worth, the same delay would occur with any phone given an equally slow network connection. I don’t see anything specific there to the iPhone interface.

Everything else looks ok in your video, so I’m not sure what you’re demonstrating here.

Mike

[lanej89787978]

Thanks and How to disable ”creative cloud storage”  on iphone ?

[Michael J. Hoffman]

I don’t know of a way to disable CC storage in PS Mix. Maybe try working offline and see if it speeds up the waiting time?

Mike