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Why are some saved images pixelated?

New Here ,
Jan 18, 2017 Jan 18, 2017

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I searched the forums and can't find an actual answer. Only an unresolved thread or "we'll be fixing it" from 2 years ago.

My first image (4 layers) saved fine. I saved to my Gallery and it is clear and the same as it looks in Mix.

I created another one and it was pixellated. I thought it may have been because I started with an image that I had created in Prisma. I tried twice more with the original image, and still no good. A third image is also bad. I saved it to Photoshop and it is marginally better, but not good enough to use.

I'm using a Samsung Galaxy S7.

I closed all of my apps, started over (so the third time building it), saved after each layer and it came out fine.

Is there some trick to this?

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correct answers 1 Correct answer

Adobe Employee , Mar 20, 2017 Mar 20, 2017

Sorry to hear that you are facing this issue. Is this happening for a particular image. If you can share the Image Resolution and Type or the image itself it would help. You can mail the image to us at PSMix-Android@adobe.com. Please do try our latest update and let us know if you are still seeing the issue. Thanks.

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Adobe Employee ,
Mar 20, 2017 Mar 20, 2017

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Sorry to hear that you are facing this issue. Is this happening for a particular image. If you can share the Image Resolution and Type or the image itself it would help. You can mail the image to us at PSMix-Android@adobe.com. Please do try our latest update and let us know if you are still seeing the issue. Thanks.

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New Here ,
Apr 24, 2017 Apr 24, 2017

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I am having a similar issue. Bringing images into Photoshop mix, from Photoshop fix. Images look absolutely fine in the gallery, but incredibly blurry when I bring them into a new project. Only seems to happen when I load them from the Photoshop fix folder. I have closed and restarted several times and nothing is working. Please help.

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