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Why are some saved images pixelated?

New Here ,
Jan 18, 2017

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I searched the forums and can't find an actual answer. Only an unresolved thread or "we'll be fixing it" from 2 years ago.

My first image (4 layers) saved fine. I saved to my Gallery and it is clear and the same as it looks in Mix.

I created another one and it was pixellated. I thought it may have been because I started with an image that I had created in Prisma. I tried twice more with the original image, and still no good. A third image is also bad. I saved it to Photoshop and it is marginally better, but not good enough to use.

I'm using a Samsung Galaxy S7.

I closed all of my apps, started over (so the third time building it), saved after each layer and it came out fine.

Is there some trick to this?

Sorry to hear that you are facing this issue. Is this happening for a particular image. If you can share the Image Resolution and Type or the image itself it would help. You can mail the image to us at PSMix-Android@adobe.com. Please do try our latest update and let us know if you are still seeing the issue. Thanks.

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Why are some saved images pixelated?

New Here ,
Jan 18, 2017

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I searched the forums and can't find an actual answer. Only an unresolved thread or "we'll be fixing it" from 2 years ago.

My first image (4 layers) saved fine. I saved to my Gallery and it is clear and the same as it looks in Mix.

I created another one and it was pixellated. I thought it may have been because I started with an image that I had created in Prisma. I tried twice more with the original image, and still no good. A third image is also bad. I saved it to Photoshop and it is marginally better, but not good enough to use.

I'm using a Samsung Galaxy S7.

I closed all of my apps, started over (so the third time building it), saved after each layer and it came out fine.

Is there some trick to this?

Sorry to hear that you are facing this issue. Is this happening for a particular image. If you can share the Image Resolution and Type or the image itself it would help. You can mail the image to us at PSMix-Android@adobe.com. Please do try our latest update and let us know if you are still seeing the issue. Thanks.

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Adobe Employee ,
Mar 20, 2017

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Sorry to hear that you are facing this issue. Is this happening for a particular image. If you can share the Image Resolution and Type or the image itself it would help. You can mail the image to us at PSMix-Android@adobe.com. Please do try our latest update and let us know if you are still seeing the issue. Thanks.

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New Here ,
Apr 24, 2017

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I am having a similar issue. Bringing images into Photoshop mix, from Photoshop fix. Images look absolutely fine in the gallery, but incredibly blurry when I bring them into a new project. Only seems to happen when I load them from the Photoshop fix folder. I have closed and restarted several times and nothing is working. Please help.

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