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Подписка платная пропала

New Here ,
Oct 25, 2020

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Доброго дня!

После форматирования компа и обновления Windows, в личном кабинете пропала платная подписка на фотошоп, и теперь не понимаю как всё восстановить обратно? Благодарю за помощь.

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Подписка платная пропала

New Here ,
Oct 25, 2020

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Доброго дня!

После форматирования компа и обновления Windows, в личном кабинете пропала платная подписка на фотошоп, и теперь не понимаю как всё восстановить обратно? Благодарю за помощь.

TOPICS
Windows

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22

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Oct 25, 2020 0
Adobe Community Professional ,
Oct 25, 2020

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Install Creative Cloud desktop app and PS application, login with the Adobe ID on which you had purchased the PS subscription, and your PS should work fine. If it still does not work, then try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If all the above fails, then you need to contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

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