19.1.1 Camera Raw incompatible

So updated from 18 back to 19.1.1 after hearing the pen tool crash was fixed.  Now the camera raw filter doesn't work.  Says incompatible with this version of Photoshop?  Is an update for that pending or have I missed something?

Seriously fed up of switching versions right now, one thing fixed, another problem introduced.  CC is turning into a disaster right now

Adobe Community Professional
Correct Answer by Jeff_Arola | Adobe Community Professional

Adobe just released a 10.2.1 camera raw for windows to fix this bug.

You can get the 10.2.1 camera raw installer from here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-not-compatible-this-version-photoshop.html

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

Hmmm... same here

Windows 10

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

Did you guys update to Camera Raw 10.2 that has just been released?

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Re: 19.1.1 Camera Raw incompatible

Screenshot_1.png
appears so

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Re: 19.1.1 Camera Raw incompatible

snap!Screenshot_2.jpg

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

I can open .CR2 files to ACR and open them in Photoshop. I am then able to use Camera RAW filter on the background layer, and also a copy of the background layer and any other layers I create.  In fact I am then able to create a new document, and use Camera RAW on all layers in that document.  But if I restart Photoshop, and create a new document and give it some content, it's back to this

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

I don't seem to be able to open RAW files from within an already open Photoshop, but I can 'Open With' from File Explorer, and Camera RAW then works OK until I restart Photoshop.  Then it's back to this

'

OK a small change now.  I can now open that previously opened .CR2 file from the Start workspace, and like before, new documents then behave OK.  But here again, if I open Photoshop and start a new document, I get the error message with Camera RAW.

I'm done for today, so hope to see some answers in the morning (for me).  Let's get some more bug hunters on the case 🙂

JJMack

Terri Stevens

davescm

Good luck.

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

I get the same error with windows 10 and 19.1.1 and camera raw 10.2, but not on the mac side running macOS 10.11.6, photoshop 19.1.1 and camera raw 10.2.

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

I have no issue with ACR, latest version.

Jeff, what steps to you take to get the error?

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

Basically if i open an camera raw file just after starting photoshop, then the camera raw filter works fine, but if i just open photoshop and open a normal file like a jpeg (non raw file without going through camera raw) then the camera raw filter produces that error and then even actual camera raw files no longer open using File>Open.

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Re: 19.1.1 Camera Raw incompatible

Same solution TNX

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

Strange I've tried everything and still can't get the error to show

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

There is something strange here.

Before I downloaded anything - the CC desktop app said there were updates available to Photoshop and Camera Raw.

I checked the versions before downloading anything. Photoshop was at 19.1.0 and camera raw was at 10.2.0.894.

I updated Photoshop to 19.1.1 and the update camera raw notification had gone. However Camera Raw had not been updated. It is still at 10.2.0.894 and the Camera Raw .8bi file is still the file I installed in January.  It seems to work without issues. I wonder if the ACR update has been pulled?

Dave

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

It is strange

If you look at this thread same ACR error for the OP and they have same version as me.

camera raw error after update

I just can't reproduce the error that others are getting, I assume yours is working fine the same as mine

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Re: 19.1.1 Camera Raw incompatible

Adobe Community Professional , Feb 13, 2018

Ged, are you back from your trip?  Have you heard from Caroline?

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Re: 19.1.1 Camera Raw incompatible

I get the same issue

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Re: 19.1.1 Camera Raw incompatible

I just updated Photoshop and Camera RAW and have the same issue. I hope this will be fixed as I use the filter to touch up my images extensively.

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Re: 19.1.1 Camera Raw incompatible

I'm on Win7 64bit and just upgraded to 19.1.1 from cc2018. Now Camera Raw doesn't work. Getting the same error as others "not compatible". I tried downgraded to 19.0 and then to cc2017 but none of the versions work with Camera Raw again.

This is a disaster!

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Re: 19.1.1 Camera Raw incompatible

another clusterf*ck by adobe...

adobe has no betatesting at all!!!

i don´t know why i pay for this &/%&%& only to be /%& with EVERY update this crappy company releases..... 😞

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