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2 finger scroll not working on new 16" Macbook Pro

Adobe Community Professional ,
May 01, 2020

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I use a trackpad on my old 27"imac. All of my apps work the same with my usb trackpad. I'm used to how things work - I do a 2 finger drag / scroll / pan, pinch to zoom in and out and 3 fingers to use my active tool.

 

I set things up on my new Mac to be identical. Everthing works as expected except PS. I'm using the laptop trackpad. In Photoshop, pinch to zoom works fine. 3 fingers uses the tool as expected but 2 fingers zooms instead of drag/pan/scroll. I can't figure out how to change it. I have all of my preferences set up correctly - gestures are on, etc. Anyone have it working correctly with a 16" Macbook pro? It's all working perfectly in Illustrator and InDesign. This is a brand new machine... just got it today.

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Correct answer by Jeff_Arola | Adobe Community Professional

Generally under Photoshop>Preferences>Tools having Zoom with Scroll Wheel checked only allows zooming

when using the two fingers and then one presses the Option key to pan/drag. If you uncheck Zoom with Scroll Wheel does that change anything?

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2 finger scroll not working on new 16" Macbook Pro

Adobe Community Professional ,
May 01, 2020

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I use a trackpad on my old 27"imac. All of my apps work the same with my usb trackpad. I'm used to how things work - I do a 2 finger drag / scroll / pan, pinch to zoom in and out and 3 fingers to use my active tool.

 

I set things up on my new Mac to be identical. Everthing works as expected except PS. I'm using the laptop trackpad. In Photoshop, pinch to zoom works fine. 3 fingers uses the tool as expected but 2 fingers zooms instead of drag/pan/scroll. I can't figure out how to change it. I have all of my preferences set up correctly - gestures are on, etc. Anyone have it working correctly with a 16" Macbook pro? It's all working perfectly in Illustrator and InDesign. This is a brand new machine... just got it today.

Adobe Community Professional
Correct answer by Jeff_Arola | Adobe Community Professional

Generally under Photoshop>Preferences>Tools having Zoom with Scroll Wheel checked only allows zooming

when using the two fingers and then one presses the Option key to pan/drag. If you uncheck Zoom with Scroll Wheel does that change anything?

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2.2K

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Adobe Community Professional ,
May 01, 2020

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You can try System Preferences > Security and Privacy >Accessability and see if Photoshop is added and checked on to control your computer. Reboot after that to make sure the settings are applied.

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Adobe Community Professional ,
May 01, 2020

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Didn't work...

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Adobe Community Professional ,
May 01, 2020

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Under Photoshop>Preferences>Tools do you have Zoom with Scroll Wheel checked?

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Adobe Community Professional ,
May 01, 2020

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Yep, still doesn't work...

 

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Adobe Community Professional ,
May 08, 2020

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If you press the Option key with two fingers, does that scroll?

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Adobe Community Professional ,
May 08, 2020

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Yes! Anyway to change it so I don't need to hold option? I want to be able to move around without having a hand on the keyboard.

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Adobe Community Professional ,
May 08, 2020

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Hello, See Jeff's previous answer...

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Adobe Community Professional ,
May 08, 2020

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Generally under Photoshop>Preferences>Tools having Zoom with Scroll Wheel checked only allows zooming

when using the two fingers and then one presses the Option key to pan/drag. If you uncheck Zoom with Scroll Wheel does that change anything?

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Adobe Community Professional ,
May 12, 2020

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Thank you Jeff!!! That fixed it. So not intuituve...

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