2021 slow and laggy P.O.S

Participant ,
Oct 28, 2020 Oct 28, 2020

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I'm going to start this new thread for the new version of photoshop. 
There are hundreds of comments about 2020 being slow and laggy and not a single adobe rep has even acknowledged it. I was hoping the upgrade would solve everyone's issues but alas that isn't the case. 

So this thread is for all you old and newcomers with new and old machines where photoshop runs like crap to complain about. Maybe their newest software might be seen for them to do something.  

I'll go first: 
Ryzen 9, 64 gigs of 3200 ram, 1080 ti gfx, 1nvme 3200mb.s ssd for programs, 1 tb sata sdd cache drive, 2 tb WD black for files. 

Photoshop takes almost 3 seconds to do simple things like changing to a shape pen tool to make shapes. 
Lags on anything pen tool, and type tool
Played with every setting in the performance and went through their pages on optimizing. 
I even went through the Nvidia setting but only gained a slight boost in performance. 

TOPICS
Bug, Performance

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Participant ,
Mar 26, 2021 Mar 26, 2021

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And add to the list a drastic erase and install of OSX, something isn't right with this release.

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Participant ,
Mar 26, 2021 Mar 26, 2021

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Yeah, I'd put money on the new tools making processor locks from using 20 year old code 

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Community Beginner ,
Mar 26, 2021 Mar 26, 2021

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I cleaned everything and loaded a fresh version.  It still takes 30-2minutes for the tool to come up.  The menu and picture all show immediately, but then it is doing something as the screen locks up (you cannot move it) until it finally releases.

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Community Beginner ,
Mar 26, 2021 Mar 26, 2021

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At this point there is too little programm and too much bugs. I can't.

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New Here ,
Mar 29, 2021 Mar 29, 2021

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I've been having similar issues with the past few versions and found what seems to be a possible cause for the stuttering issuers many people are having.

 

For users with G-Sync displays, it appear that having it enabled while using Photoshop causes an excessive amount of slowdown. This can be fixed by disabling G-Sync in individual program settings in the Nvidia Control Panel.

 

It hasn't completely eliminated all the lag, but it's a lot faster than it was.

 

Untitled-1.png

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Explorer ,
Mar 29, 2021 Mar 29, 2021

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I do not have that Monitor Technology option. What is your GPU and screen brand? 

Mine is GTX1060 GPU and Dell U2719D screen.

herryC_0-1617079481021.png

 

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Community Beginner ,
Mar 30, 2021 Mar 30, 2021

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https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

As an update, uninstalling creative cloud fixed a lot of my issues

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Community Beginner ,
Mar 31, 2021 Mar 31, 2021

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Didn't help, per se, but once it's up and running and let it think out all of it's code thoughts, it comes around, but does hesitate still...and now another issue, the Neural filters no longer work - get a generic error notice. Maybe Pshop doesn't work on days ending with "y". YMMV.

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New Here ,
Mar 31, 2021 Mar 31, 2021

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I'm running Catalina on an IMac Pro and all Aobe programs i'm using PS, ID, Ai appear to be glitchy at the moment even on really simple tasks.

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Community Beginner ,
Mar 31, 2021 Mar 31, 2021

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iMac Pro here too (Big Sur), and same. Photoshop 2020 ran well, but 2021 is impossibly slow. This is an 8-core Xeon with a Vega 56 GPU! And yet I literally can't pinch and zoom in on an image without enormous lag. I haven't seen Photoshop this slow in literally decades. I have uninstalled and reinstalled Creative Cloud on this iMac, and it didn't help one bit. 

 

Hey Adobe, what is going on here?

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New Here ,
Mar 31, 2021 Mar 31, 2021

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After some weeks of intense frustration and complete dslike of everything Adobe, I think I have at least a beginning of grasp on what makes Photoshop so g*dd*mn slow.

 

I had a working Adobe Photoshop version on my Microsoft Surface Book Pro 3 (the vesion with an Nvidia Quadro RTX 300 inside), which wasn't super powerful, but useful. Everything configured optimally for performance. The desktop or laptop 'workstation' I desired, was not what the company delivered, to my surprise, this Microsoft top model was the result I got. Frankly, I was surprised to see the configuration of that machine. I received it brand new, first one in the company. 

 

I was a bit of a sceptic at first, having to work wit something of a glorified tablet as a workstation, but at first I wasn't really dissapointed. I worked with 2 external monitors (32" 4K + 24"). All was completely OK.

 

And then, after a about 3 months, after couple of cumulative Adobe Photoshop, MS Windows and Surface Book firmware updates, everythink went haywire.

 

Opening a tiny .jpg, .png file took more than a minute to even open. Any action I tried to do on a file - especially working to make cut-out pictures using the 'paths' tool - I couldn't use, every action - even basically drawing a path - required me to wait for several seconds to take effects.

 

Completely unusable. I removerd the latest Photoshop update, reinstalled earlier versions, but evry time the same problem arose.

Then our IT-section wemnt to work on it. And then I couldn't use the Surface Book Pro anymore for anything Adobe - or else.

 

Conclusion was: Quadro RTX 3000 wasn't active. All hardware accelleration was futule - it just didn't work anymore. The conclusion was that I had only been able to use the  Intel Iris graphics card (onboard the 'tablet') all the time before.

 

Any reinstall / update / etc. resulted in disaster - Surface Book didn't work any more at all. Graphics cards didn't recognise my external monitors (32" 4K + 24") anymore.

 

IT-techs were at a loss. Made an appointment to turn the machine over to have it overhauled.

 

I decided to do some more 'trial & error'. Any way I cvonnected the external monitors, they weren't recognised.

 

Then, completely frustrated, I decided to eject the 'tablet' from the 'base'.  Then I reconnected them, and evrything worked again. Only the Intel Iris graphics card (onboard the 'tablet') was active again, and I decided to turn of 'hardware acceleration'completely.

 

And then: Photoshop worked again. Not 'blazing fast', no graphic acceleration, but it works. And maybe, just maybe, the IT-department will be able to get the damn Quadro RTX 3000 to work.

 

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Explorer ,
Mar 31, 2021 Mar 31, 2021

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This is common to all of us here, on laptops, tablets, workstations, PC & MAC... we do everything we possibly can to try and fix the situation and we get to the common ending of  "well its not fast anymore but its not terrible" this is purely an Adobe issue. I just completed editing a job with some large panoramic images (some 25k pixels long) and they opened up just fine in Affinity Photo... multiple layers, cloning, masks, dodge.. burn.. everything.. not a single lag.

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Community Beginner ,
Mar 31, 2021 Mar 31, 2021

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I too have lost so many hours of time - not to mention the frustration and loss of concentration - since the latest update.

I have a high spec mac pro and spend 5 to 10 seconds with the spinning beachball every click in PS. Feels like we've gone back to 1990!

 

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Explorer ,
Apr 03, 2021 Apr 03, 2021

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The software worked fine in 1990 though! 🙂 

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New Here ,
Apr 01, 2021 Apr 01, 2021

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I turned off virtial sync in the video card drivers and then turned off the user of the graphics card in Photoshop and all the performance is back however this is a temporary solution as I would hope to use the power of the video card when using a photo editting program like Photoshop. This kind of defeats the purpose of having a Quadro card in my case.

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Community Beginner ,
Apr 01, 2021 Apr 01, 2021

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after uninstalling PS completely and reinstalling from scratch, I seem yo have my speed back.

Tools are missing from the palltte and preferences are scrambled but no beachball so far!

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Community Beginner ,
Apr 02, 2021 Apr 02, 2021

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So when do the lawsuits begin? This is insane. My computer just crashed for the second time today while using Photoshop 2021. This is a brand new Mac, running on Catalina. I replaced my two year old computer in January, praying it would make a difference. It did not.
My work time has doubled. Adobe has given up helping me after a multitude of phone calls and shared screen sessions. They're doing nothing. 

Something is wrong yet I'm still being charged for a program that runs half as well as it did this time last year. I'm at my end. 

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Explorer ,
Apr 03, 2021 Apr 03, 2021

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Thats the worst part... if we bought a tv and the speakers didnt work we could return it, if the brakes on our car didnt work.. we could return or fix it. At the moment we just have to cop it and have no recourse.

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Participant ,
Apr 12, 2021 Apr 12, 2021

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Both 2020 and 2021 have been giving me issues, working nicely for a day or two then suddenly getting extremely slow. I reset preferences on 2021 yesterday after almost smashing the computer and all the problems are gone (for now) .... it seems maybe the caches or something are just growing and slowing it down. I will have to see how the next few days go but neither 2020 or 2021 is anywhere close to the performance of 2019 which Adobe refuses to allow us to install anymore. 

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Community Beginner ,
Apr 13, 2021 Apr 13, 2021

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Just updated to the latest version (see below w/ other specs) and it seems to be running smoothly after launching it and waiting for a minute or two (or three). There was no delay after initial funkiness with startup, dumped it, started it again w/o any issues w same startup delay (loads a bunch of stuff in the background). I'm on a gaming laptop, nvidia GTX 1060, w/ dual drives (one SSD, one spinning), and dual NEC monitors + laptop monitor.
Maybe they're getting a handle on it, but as always, YMMV.

 

Adobe Photoshop Version: 22.3.1 20210406.r.122 990be2c x64
Number of Launches: 538
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.1500
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2592 MHz
Built-in memory: 24532 MB
Free memory: 13475 MB
Memory available to Photoshop: 22458 MB
Memory used by Photoshop: 60 %

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New Here ,
Apr 16, 2021 Apr 16, 2021

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Photoshop 2021... FU! SCAM! Just upgrades from CS5. What a mess is this new Photoshop 2021!?? Pathetic! Vicarious embarrassment!

 

I just installed Photoshop. And was forced to install Camera RAW. Nothing else. And instantly noticed how slow everything is. My machine is kinda averaga. 32GB RAM, Samsung 970 SSD, 6Intel 8750H 4.1GHz (6C/12T),  I even did some benchmarks. Run 10 times. +/- average speed below:

CS5 opens in about 2 secconds. And after 0.1 sec I see my PSD on screen. Total time: 2.1sec.

PS2021 opens in about 10 secconds. Then there is a blank PS workspace for another 3 sec. And only then I see my PSD on screen. Total time: 13sec.

 

Instantly noticed at least 10+ bugs!!! I mean, instantly--in my first 10 minutes in new PS2021. Will name just a few:

1) Rectangular Marque tool buggy. 1px offset!!!

2) Open dialog window does not show PSD previews (or any other previews). Really? And when moving that window, it lags! Really? Yes!

3) There are random delays on anything... every there and there 1 sec lags. Bravo!

4) When panning image, always 0.5-1.0 second lag upon first drag.

5) Many windows (just to name a few--Character, Layer Comps, Properties) are very bad aligned. Visually ugly.

6) I disabled sharing, syncing, cloud, etc... still in main toolbar (uper right corner), there are 4 ugly icons -- they are too big, too bold. How to disable them? Haha! You can not! And every 5 minutes I see friendly ugly big blue popups! Really Adobe? BS!

7) Many comboboxes are half-height. They cut-off values. And when renaming layers, layer comps... input lines are half-height too. Amazing job!

 

My rating: 1 star :star:

How I feel:  🤮🤮🤮

 

I believe there are 100+ bugs. At least.

BTW, this is my first post here. Why? Because currently I can not run Photoshop at all. It stuck at Splash screen. Even after reboot. No luck. Can look at two p*** flamingos.

 

Pathetic job, Adobe! Amazingly bad 🤦‍:male_sign:🤦‍:male_sign:🤦‍:male_sign:

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New Here ,
Apr 17, 2021 Apr 17, 2021

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This is sad. I have similar issues, and as a result, am going through
the Affinity learning curve. While Affinity has a lot of power, and is
much more responsive on my machine, it will take some time to get familiar
and competent. But it actually is very good. Just, Photoshop, if the
engine would work properly, is more intuitive and familiar. I am going to
evaluate whether I will continue with PS after another month and then
either ditch it altogether, if there is no improvement. With 25 years of
PS experience, this is just so disheartening.

--
Ian

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Most Valuable Participant ,
Apr 17, 2021 Apr 17, 2021

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For many Affinity is not an viable alternative to Photoshop for it does not have features like Photoshop Scripting.  Old version of Photoshop are very good. Adobe always releases a new version of Photoshop before it is ready for use.  There are many bugs in a new version of Photoshop and it take Adobe a long time the get the latest Photoshop version into shape before they release the next buggy version of Photoshop.   Do not jump onto new version of Photoshop. Keep old version of Photoshop installed so you will have a Photoshop that is usable.

JJMack

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New Here ,
May 03, 2021 May 03, 2021

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I think for a lot of casual and even some pro photographers Affinity Photo is indeed a viable alternative, but while I wholeheartedly recommended it to people, I find that the workflow is different enough that I go back to PS (albiet the 2020 version which I have no problems with, performance-wise). 

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New Here ,
May 04, 2021 May 04, 2021

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Affinity is certainly a good program, but, it is not as functional as
Photoshop. Just as an example, the RAW Filter in PS is much more
intuitive, allowing a great deal of my work to be done in this modality.
However, PS has been so slow and laggy of late (2021 especially) I have
done more of the finer work in Affinity, as PS has become a pain. I
suspect that PS needs to do a real code overhaul before adding yet more
functionality. Most of which I will never use. Affinity 1.9 has a lot
going for it, and if they could emulate PS Raw Filter functionality I
think I would abandon PS.



--
Ian Anson

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