--21474836.,( ???

Community Beginner ,
Jan 25, 2018 Jan 25, 2018

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I just updated to PS 12.01 CC. Suddenly I getting strange numbers in my Character and Paragraph boxes. The text is not showing up. When I try and change the text size, and it seems to corrupt that number too, sometimes give me error when trying to change a number.

 

Specifically the "number" that often comes up is --21474836.,(

I've search this in the forums and found a couple cases of it, some suggesting resetting the type tool (or "reset all tool"). I've tried this, to no avail. I've relaunched PS and restarted my computer. What's the next step - Delete PS preferences? (not looking forward to that)

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 25, 2018 Jan 25, 2018
What's the next step - Delete PS preferences? (not looking forward to that)Yes:To manually restore preferences to default:Find the preference file that you want to reset and move it to another location. When you restart Photoshop, a new preference file will be created in the original location. See Preference file functions, names, and locations.To restore preferences quickly using a keyboard shortcut:Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photos...

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Adobe Community Professional ,
Jan 25, 2018 Jan 25, 2018

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What's the next step - Delete PS preferences? (not looking forward to that)

Yes:

To manually restore preferences to default:

To restore preferences quickly using a keyboard shortcut:

  • Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

Preferences in Photoshop

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Community Beginner ,
Jan 25, 2018 Jan 25, 2018

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Thank you Peru Bob, that seemed to fix the problem. I was afraid I was going to have to reset all my preferences/presets, but I was able to just delete the tools preset file, and that was the ticket!

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Adobe Community Professional ,
Jan 25, 2018 Jan 25, 2018

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You're welcome.

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New Here ,
Feb 24, 2021 Feb 24, 2021

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Adobe Administrator Dmohr has a solution that does not involve restoring preferences:
Open Photoshop and create a new .PSD,
“...Now, once you've done that, try to add a new type layer. What point size do you have? If it's defaulting to 21474836 then open the flyout menu from the Character panel and click Reset Character. That should handle all possible cases.”

Original post:
https://feedback.photoshop.com/conversations/photoshop/photoshop-21474836-text-error/5f5f46144b561a3...

 

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