22.3 doesn't work

Community Beginner ,
Mar 12, 2021 Mar 12, 2021

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Creative cloud updated today to photoshop 22.3.  The program no longer works.  It will load a file (multiple tried) but then when I attempt to do anything an error message "Could not complete your request because of a program error." appears.  Are others experiencing the same thing?  Fixes?

 

Bob G

 

[email address removed by moderator]

 

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Crash or freeze, Problem or error

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Community Beginner ,
Mar 12, 2021 Mar 12, 2021

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Attached a screen print of the error which now occurs as soon as the image loads.  Bob G

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Adobe Community Professional ,
Mar 13, 2021 Mar 13, 2021

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Hi

Please report 22.3 bugs to the product developers here (as we are users on this forum and do not work for Adobe):
https://feedback.photoshop.com/

Until the 22.3 bugs are fixed, you can revert to 22.2 using the Creative Cloud app.


~ Jane

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New Here ,
Mar 12, 2021 Mar 12, 2021

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Yeah I just updated to the 22.3 and when I click on the crop tool, it freezes the program so I have to open up the task manager and close photoshop.  

Any clue how to fix this?

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Community Beginner ,
Mar 13, 2021 Mar 13, 2021

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So spent time with Adobe support today and after doing the advised operating system upgrade (which didn't work) they advised me to roll back to the previous version.  I did that and all back to normal.  Bob G.

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New Here ,
Mar 13, 2021 Mar 13, 2021

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Thanks so much, I just did the same and it's working again.

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