3D Feature Taken Away, Why?

Contributor ,
Dec 26, 2012

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I pay for creative cloud and after the recent update i'm not able to use the 3d feature in photoshop anymore.  I did some research and photoshop chaned the requirement for ram to 588, but why?  I have 288 and it was working just fine.  I pay for this product to make money and to take a feature away from me that worked just fine is not right.  I paid for this service for 4 months using the 3d feature just fine and bam, its gone.  What is the reason why you dont want me using 3d feature at 288mb video ram?  The thing that really bothers me is that i have projects that have 3d layers in them and now i'm screwed.  We deserve answers from the development team.

BLOG POSTS    http://forums.adobe.com/message/4937784

and ive sent a few twitter messages out there trying to get peoples attention about this!

Can adobe get me a new mac from apple?  I cant afford a new computer because you want to force requirements instead of letting things be the way they were.

Adobe Photoshop Version: 13.1.1 (13.1.1 20121213.r.223 2012/12/13:23:00:00) x64

Operating System: Mac OS 10.6.8

System architecture: Intel CPU Family:6, Model:37, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2400 MHz

Built-in memory: 8192 MB

Free memory: 4861 MB

Memory available to Photoshop: 7280 MB

Memory used by Photoshop: 70 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

OpenCL Unavailable

OpenGL Version: 2.1

Video Rect Texture Size: 8192

OpenGL Memory: 232 MB

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: NVIDIA GeForce GT 330M OpenGL Engine

Display: 1

Main Display

Display Depth: 32

Display Bounds: top=0, left=0, bottom=1050, right=1680

Video Renderer ID: 16918034

Video Card Memory: 256 MB

Serial number: 90970467114134827194

Application folder: /Applications/Adobe Photoshop CS6/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Macbook HD, 464.8G, 326.1G free

Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/

Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/

Additional Plug-ins folder: not set

Installed components:

   adbeape.framework   adbeape   3.3.8.19346   66.1025012

   AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082

   adobe_caps.framework   adobe_caps   6.0.29.0   1.276181

   AdobeACE.framework   AdobeACE   2.19.18.20743   66.507768

   AdobeAGM.framework   AdobeAGM   4.26.20.20743   66.507768

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830

   AdobeBIB.framework   AdobeBIB   1.2.02.20743   66.507768

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.507768

   AdobeCoolType.framework   AdobeCoolType   5.10.33.20743   66.507768

   AdobeCrashReporter.framework   AdobeCrashReporter   6.0.20120720  

   AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082

   AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923

   AdobeLinguistic.framework      17206  

   AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174

   AdobeOwl.framework   AdobeOwl   5.0.4   79.517869

   AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   7.0.0.1686  

   AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661

   AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661

   AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661

   ahclient.framework   ahclient   1.7.0.56  

   aif_core.framework   AdobeAIF   3.0.00   62.490293

   aif_ocl.framework   AdobeAIF   3.0.00   62.490293

   aif_ogl.framework   AdobeAIF   3.0.00   62.490293

   AlignmentLib.framework   xcode   1.0.0.1  

   amtlib.framework   amtlib   6.0.0.75  

   boost_date_time.framework   boost_date_time   6.0.0.0  

   boost_signals.framework   boost_signals   6.0.0.0  

   boost_system.framework   boost_system   6.0.0.0  

   boost_threads.framework   boost_threads   6.0.0.0  

   Cg.framework   NVIDIA Cg     

   CIT.framework   CIT   2.1.0.20577   146758

   data_flow.framework   AdobeAIF   3.0.00   62.490293

   dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  

   dvacore.framework   dvacore   6.0.0.0  

   dvamarshal.framework   dvamarshal   6.0.0.0  

   dvamediatypes.framework   dvamediatypes   6.0.0.0  

   dvaplayer.framework   dvaplayer   6.0.0.0  

   dvatransport.framework   dvatransport   6.0.0.0  

   dvaunittesting.framework   dvaunittesting   6.0.0.0  

   dynamiclink.framework   dynamiclink   6.0.0.0  

   FileInfo.framework   FileInfo   66.145433   66.145433

   filter_graph.framework   AdobeAIF   3.0.00   62.490293

   hydra_filters.framework   AdobeAIF   3.0.00   62.490293

   ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

   ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

   image_compiler.framework   AdobeAIF   3.0.00   62.490293

   image_flow.framework   AdobeAIF   3.0.00   62.490293

   image_runtime.framework   AdobeAIF   3.0.00   62.490293

   LogSession.framework   LogSession   2.1.2.1681  

   mediacoreif.framework   mediacoreif   6.0.0.0  

   PlugPlug.framework   PlugPlug   3.0.0.383  

   UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"

   wrservices.framework        

Required plug-ins:

   3D Studio 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Adobe 3D Printing 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 7.3 (71), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Embed Watermark NO VERSION - from the file “DigiSign.plugin”

   Entropy 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”

   OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Picture Package Filter 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Read Watermark NO VERSION - from the file “DigiRead.plugin”

   Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

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   Standard Deviation 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

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Optional and third party plug-ins:

   Photoshop Touch CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “AdobePSDXFileLoader.plugin”

Plug-ins that failed to load: NONE

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   Mini Bridge

   Kuler

Installed TWAIN devices: NONE

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3D Feature Taken Away, Why?

Contributor ,
Dec 26, 2012

Copy link to clipboard

Copied

I pay for creative cloud and after the recent update i'm not able to use the 3d feature in photoshop anymore.  I did some research and photoshop chaned the requirement for ram to 588, but why?  I have 288 and it was working just fine.  I pay for this product to make money and to take a feature away from me that worked just fine is not right.  I paid for this service for 4 months using the 3d feature just fine and bam, its gone.  What is the reason why you dont want me using 3d feature at 288mb video ram?  The thing that really bothers me is that i have projects that have 3d layers in them and now i'm screwed.  We deserve answers from the development team.

BLOG POSTS    http://forums.adobe.com/message/4937784

and ive sent a few twitter messages out there trying to get peoples attention about this!

Can adobe get me a new mac from apple?  I cant afford a new computer because you want to force requirements instead of letting things be the way they were.

Adobe Photoshop Version: 13.1.1 (13.1.1 20121213.r.223 2012/12/13:23:00:00) x64

Operating System: Mac OS 10.6.8

System architecture: Intel CPU Family:6, Model:37, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2400 MHz

Built-in memory: 8192 MB

Free memory: 4861 MB

Memory available to Photoshop: 7280 MB

Memory used by Photoshop: 70 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

OpenCL Unavailable

OpenGL Version: 2.1

Video Rect Texture Size: 8192

OpenGL Memory: 232 MB

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: NVIDIA GeForce GT 330M OpenGL Engine

Display: 1

Main Display

Display Depth: 32

Display Bounds: top=0, left=0, bottom=1050, right=1680

Video Renderer ID: 16918034

Video Card Memory: 256 MB

Serial number: 90970467114134827194

Application folder: /Applications/Adobe Photoshop CS6/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Macbook HD, 464.8G, 326.1G free

Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/

Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/

Additional Plug-ins folder: not set

Installed components:

   adbeape.framework   adbeape   3.3.8.19346   66.1025012

   AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082

   adobe_caps.framework   adobe_caps   6.0.29.0   1.276181

   AdobeACE.framework   AdobeACE   2.19.18.20743   66.507768

   AdobeAGM.framework   AdobeAGM   4.26.20.20743   66.507768

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830

   AdobeBIB.framework   AdobeBIB   1.2.02.20743   66.507768

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.507768

   AdobeCoolType.framework   AdobeCoolType   5.10.33.20743   66.507768

   AdobeCrashReporter.framework   AdobeCrashReporter   6.0.20120720  

   AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082

   AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923

   AdobeLinguistic.framework      17206  

   AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174

   AdobeOwl.framework   AdobeOwl   5.0.4   79.517869

   AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   7.0.0.1686  

   AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661

   AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661

   AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661

   ahclient.framework   ahclient   1.7.0.56  

   aif_core.framework   AdobeAIF   3.0.00   62.490293

   aif_ocl.framework   AdobeAIF   3.0.00   62.490293

   aif_ogl.framework   AdobeAIF   3.0.00   62.490293

   AlignmentLib.framework   xcode   1.0.0.1  

   amtlib.framework   amtlib   6.0.0.75  

   boost_date_time.framework   boost_date_time   6.0.0.0  

   boost_signals.framework   boost_signals   6.0.0.0  

   boost_system.framework   boost_system   6.0.0.0  

   boost_threads.framework   boost_threads   6.0.0.0  

   Cg.framework   NVIDIA Cg     

   CIT.framework   CIT   2.1.0.20577   146758

   data_flow.framework   AdobeAIF   3.0.00   62.490293

   dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  

   dvacore.framework   dvacore   6.0.0.0  

   dvamarshal.framework   dvamarshal   6.0.0.0  

   dvamediatypes.framework   dvamediatypes   6.0.0.0  

   dvaplayer.framework   dvaplayer   6.0.0.0  

   dvatransport.framework   dvatransport   6.0.0.0  

   dvaunittesting.framework   dvaunittesting   6.0.0.0  

   dynamiclink.framework   dynamiclink   6.0.0.0  

   FileInfo.framework   FileInfo   66.145433   66.145433

   filter_graph.framework   AdobeAIF   3.0.00   62.490293

   hydra_filters.framework   AdobeAIF   3.0.00   62.490293

   ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

   ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

   image_compiler.framework   AdobeAIF   3.0.00   62.490293

   image_flow.framework   AdobeAIF   3.0.00   62.490293

   image_runtime.framework   AdobeAIF   3.0.00   62.490293

   LogSession.framework   LogSession   2.1.2.1681  

   mediacoreif.framework   mediacoreif   6.0.0.0  

   PlugPlug.framework   PlugPlug   3.0.0.383  

   UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"

   wrservices.framework        

Required plug-ins:

   3D Studio 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Adobe 3D Printing 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 7.3 (71), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Embed Watermark NO VERSION - from the file “DigiSign.plugin”

   Entropy 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”

   OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Picture Package Filter 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Read Watermark NO VERSION - from the file “DigiRead.plugin”

   Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Standard Deviation 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Summation 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

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   Variance 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 13.1.1 20121213.r.223 2012/12/13:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

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   ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

   Photoshop Touch CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “AdobePSDXFileLoader.plugin”

Plug-ins that failed to load: NONE

Flash:

   Mini Bridge

   Kuler

Installed TWAIN devices: NONE

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Dec 26, 2012 0
LEGEND ,
Dec 26, 2012

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Adobe increased the minimum requirements for Photoshop's 3D facilities. 

I might have expected that at a major release rather than a minor one, but they chose to do so with 13.1 - no doubt to make the 3D facilities of Photoshop more feature rich and work better.

I suppose in signing up for a service where you'll automatically get new versions (with new features rather than just bugfixes), you've tacitly agreed to keep your hardware up to date enough to run each new version as it comes out.

The good news is that, for those systems where you can change a video card, new video cards that have 1GB or more of RAM aren't particularly expensive. Both ATI and nVIdia have fairly powerful cards in the $100 range.  Unfortunately I'm not familiar with all the Macintosh options for hardware upgrades.

-Noel

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Dec 26, 2012 1
Contributor ,
Dec 26, 2012

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The bad thing is first having a macbook pro.  The only thing in the macbooks you can upgrade is the ram, battery and the hard drive.  I called apple and even the tech was surprised at what adobe did.  And i'll bet my money on it apple wasnt made aware for its customer base that using adobe products.  If i had a desktop computer, this wouldnt be an issue cause the video card can be replaced.  I have 2 things going against me, 1 apple doesnt suppose replacing video cards and 2 apple doesnt offer drivers for its hardware in this paticular situatioin.  Something must give.  Why hasnt there beeen any explaination reguarding this matter?  Do you have any idea how many mac users this effects?  The new macbook pros in 2010 came out with stock 255mb and i got the 288mb video card.  This new product was a huge seller and im not the only person that bought one.

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Dec 26, 2012 0
LEGEND ,
Dec 26, 2012

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That's certainly a not-so-nice situation.

I suppose you could deinstall the software, then reinstall and avoid choosing to upgrade to 13.1 and beyond, but of course that excludes your being able to take advantage of future feature updates.

I know this doesn't help you, but generally when people ask me about what kind of system to buy for Photoshop work I advise against getting laptops - they are not philosophically in line with Photoshop's needs as they are optimized for things other than compute power, and they limit your flexibility.

-Noel

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Dec 26, 2012 0
LEGEND ,
Dec 26, 2012

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I'm not insensitive to your situation, but I'm going to play devil's advocate here for a moment...

Let's lay the situation out plainly:

  • Several years ago you bought a laptop the design of which was optimized for portability - not maximum compute power, and whose specs weren't top-of-the-line when you bought it.  It *just* met the minimum requirements for Photoshop when it was new.
  • Now today that hardware has fallen below the minimum requirements for certain features (not usually involved with on-location work) in the very latest Photoshop release.
  • You have subscribed to Photoshop / Creative Suite software, implying you want to keep up to date with the very latest and greatest releases.

Is that a fair assessment overall?

 

If so, some questions come to mind:

1.  How future-proof did you expect that machine to be?  Two years is kind of a long time to still expect it to be able to run state-of-the-art graphics software well.

2.  Why the difference in philosophy between keeping software up to date with the latest and greatest, and keeping your hardware up to date?  Averaged over the 30 months since you got the computer, the price is not in a different ballpark from what you're paying for Photoshop to keep IT up to date.

It seems to me that you've opted to have Adobe deliver the latest and greatest software functionality to you, but you've somehow decided that you're not equally willing to keep your hardware on which you rely to run that software up to the latest and greatest standards.

Out of curiosity, how did you expect it to go when you ultimately found out that the machine was no longer sufficient for the task?

-Noel

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Dec 26, 2012 0
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Dec 26, 2012

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I was on the phone with adoe for over 2 hours about this situation.  Finally after trouble shooting, flat out asked the guy the obvious "is adobe strong arming its customers to do a hardware upgrade?" the guy from adobe didnt konw what to say.    Finally i got so fed up i asked if i could call apple on 3 way to get to the bottom of this.

apple tech rep agreed that apple is doing wrong by their customers if this feature worked just fine before. 

Instead of bellying, the community needs answers from the development team.

Are GPU's frying too often when over driving from rendering?  So because i was rendering 3d graphics at 258 mb instead of 528mb does this fry my GPU and adobe doesnt want to be liable anymore?

I just want answer's, talk to ur customer base.  stop pasing the buck when i call to this team leader to that team leader, tell us the truth!

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Dec 26, 2012 0
LEGEND ,
Dec 26, 2012

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pwhiteheadnj732 wrote:


stop pasing the buck

Assuming you mean "passing" the buck, are you under the impression that I'm with Adobe?  I'm not.  I'm also not under the impression that anyone is forcing me to buy the computers and software I need to run my business.

You have your answer:  The software no longer supports 3d rendering with your hardware.

Seems to me you just need to come to grips with the fact that your computer is no longer sufficient to run the software, get a better one, and move on.

I'm curious:  What rationale did you use to justify buying less than the best hardware at the time you bought your laptop?  I'm guessing you saved money by getting the model with only a few hundred MB of VRAM, vs. the one with 512MB.  This is where you pay for that decision.

-Noel

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Dec 26, 2012 0
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Dec 26, 2012

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uninstalled photoshop and tested 3d on 13.0 and works great.  did the update for 13.1 and bam they disable it.

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Dec 26, 2012 0
Dec 26, 2012

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13.1 is a new version, with more 3D features, and improved enforcement of the minimum requirements that were stated in 13.0.

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Dec 26, 2012 0
LEGEND ,
Dec 26, 2012

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The botom line is if you want to keep up wirh the latest software featurs you have to buy the latest hardware to handle it.  Generally more features and faster processes means better hardware to handle it.  Remember it was only 20 years ago that 256K of ram was standard.....

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Dec 26, 2012 0
Dec 26, 2012

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The minimum requirement for 3D was 512 Meg VRAM in 13.0.

13.1 started enforcing the VRAM limit a bit more, and deprecated a few GPUs that were known not to work after more extensive testing (especially older ones that won't be getting driver updates).

The OP has a NV 330M, and 256Meg of VRAM.  That never should have worked for 3D in CS6.

And the minimum requirements are there because we tested and found that was the minimun configuration that didn't fail to work.

We do sometimes have to blacklist some GPUs and drivers in later releases, because once more extensive testing is done (and we get all the crash reports in), we find that they are not working as they should and their drivers won't be updated to fix the problems.

Unfortunately, Apple is deprecating a lot of older GPUs in their latest OS versions.

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New Here ,
Nov 13, 2013

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Ok, Here is my system info. Looks as though I have over 512MB video memory. 3D is still greyed out. Here is my system info. Can you divine the reason?

Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64

Operating System: Mac OS 10.8.5

System architecture: Intel CPU Family:6, Model:42, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2800 MHz

Built-in memory: 16384 MB

Free memory: 9108 MB

Memory available to Photoshop: 14357 MB

Memory used by Photoshop: 70 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

OpenCL Unavailable

OpenGL Version: 2.1

Video Rect Texture Size: 8192

OpenGL Memory: 512 MB

Video Card Vendor: Intel Inc.

Video Card Renderer: Intel HD Graphics 3000 OpenGL Engine

Display: 1

Main Display

Display Depth: 32

Display Bounds: top=0, left=0, bottom=800, right=1280

Video Renderer ID: 16925441

Video Card Memory: 579 MB

Serial number: 90970059011114290200

Application folder: /Applications/Adobe Photoshop CS6/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 930.6G, 122.3G free

Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/

Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/

Additional Plug-ins folder: not set

Installed components:

   adbeape.framework   adbeape   3.3.8.19346   66.1025012

   AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082

   adobe_caps.framework   adobe_caps   6.0.29.0   1.276181

   AdobeACE.framework   AdobeACE   2.19.18.20743   66.507768

   AdobeAGM.framework   AdobeAGM   4.26.20.20743   66.507768

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830

   AdobeBIB.framework   AdobeBIB   1.2.02.20743   66.507768

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.507768

   AdobeCoolType.framework   AdobeCoolType   5.10.33.20743   66.507768

   AdobeCrashReporter.framework   AdobeCrashReporter   6.0.20120720  

   AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082

   AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923

   AdobeLinguistic.framework      17206  

   AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174

   AdobeOwl.framework   AdobeOwl   5.0.4   79.517869

   AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   7.0.0.1686  

   AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661

   AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661

   AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661

   ahclient.framework   ahclient   1.7.0.56  

   aif_core.framework   AdobeAIF   3.0.00   62.490293

   aif_ocl.framework   AdobeAIF   3.0.00   62.490293

   aif_ogl.framework   AdobeAIF   3.0.00   62.490293

   AlignmentLib.framework   xcode   1.0.0.1  

   amtlib.framework   amtlib   6.0.0.75  

   boost_date_time.framework   boost_date_time   6.0.0.0  

   boost_signals.framework   boost_signals   6.0.0.0  

   boost_system.framework   boost_system   6.0.0.0  

   boost_threads.framework   boost_threads   6.0.0.0  

   Cg.framework   NVIDIA Cg     

   CIT.framework   CIT   2.1.0.20577   146758

   data_flow.framework   AdobeAIF   3.0.00   62.490293

   dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  

   dvacore.framework   dvacore   6.0.0.0  

   dvamarshal.framework   dvamarshal   6.0.0.0  

   dvamediatypes.framework   dvamediatypes   6.0.0.0  

   dvaplayer.framework   dvaplayer   6.0.0.0  

   dvatransport.framework   dvatransport   6.0.0.0  

   dvaunittesting.framework   dvaunittesting   6.0.0.0  

   dynamiclink.framework   dynamiclink   6.0.0.0  

   FileInfo.framework   FileInfo   66.145433   66.145433

   filter_graph.framework   AdobeAIF   3.0.00   62.490293

   hydra_filters.framework   AdobeAIF   3.0.00   62.490293

   ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

   ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

   image_compiler.framework   AdobeAIF   3.0.00   62.490293

   image_flow.framework   AdobeAIF   3.0.00   62.490293

   image_runtime.framework   AdobeAIF   3.0.00   62.490293

   LogSession.framework   LogSession   2.1.2.1681  

   mediacoreif.framework   mediacoreif   6.0.0.0  

   PlugPlug.framework   PlugPlug   3.0.0.383  

   UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"

   wrservices.framework        

Required plug-ins:

   3D Studio 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 8.2 (94), Copyright © 2013 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 8.2 (94), Copyright © 2013 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Embed Watermark NO VERSION - from the file “DigiSign.plugin”

   Entropy 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”

   OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Picture Package Filter 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Read Watermark NO VERSION - from the file “DigiRead.plugin”

   Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Standard Deviation 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Summation 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Variance 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

   Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

   Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

   ScriptListener 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingListener.plugin”

Plug-ins that failed to load: NONE

Flash:

   Mini Bridge

   Kuler

   Adobe Exchange

Installed TWAIN devices: NONE

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Nov 13, 2013 0
LEGEND ,
Nov 14, 2013

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agbert wrote:

Video Rect Texture Size: 8192

OpenGL Memory: 512 MB

Video Card Vendor: Intel Inc.

Video Card Renderer: Intel HD Graphics 3000 OpenGL Engine

Display: 1

Main Display

Display Depth: 32

Display Bounds: top=0, left=0, bottom=800, right=1280

Video Renderer ID: 16925441

Video Card Memory: 579 MB

Serial number: 90970059011114290200

Application folder: /Applications/Adobe Photoshop CS6/

Very interesting that no data at all is being shown about the driver version (it's usually there).

I'd suggest visiting Intel.com and seeing if they have an updated Windows display driver download for your hardware and operating system.  Driver updates solve many issues.

Beyond that possibility, though they're good at hardware Intel has not been known for making great GPU driver software, though they seem to be gradually getting better.

-Noel

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Nov 14, 2013 0
New Here ,
Nov 14, 2013

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Ah, strange, what's not in the 'System info' report is the platform. I'm running this on a Macbook Pro with OSX 10.8.5. The notion of 'driver updates' are a bit foreign with OSX. So, yes, Apple tells me I have the latest.

Is there anything in my post that would seem to *keep* 3D functions from working?     

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Nov 14, 2013 0
LEGEND ,
Nov 14, 2013

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Oops, sorry, I completely overlooked that it's a Mac.  Guess I should avoid trying to make the brain cells work that early in the morning. 

I don't know what else could keep the 3D functions from running.

-Noel

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New Here ,
Jun 19, 2014

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Hi. Not sure if someone already mentioned this, but check if you are working on RGB, if not, change your colour space to that.

Kind regards. Es.

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Jun 19, 2014 3
Contributor ,
Jun 19, 2014

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The 3d feature is not working for someone like my self because my machine currently doesn't have enough video ram.  adobe is forcing the requirement of 512mb of ram.. If you don't have at least that, 3d is disabled..  Sucks!!

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Jun 19, 2014 0
Most Valuable Participant ,
Jul 22, 2014

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Adobe clearly list the minimum  system requirement needed to run Photoshop.   If you want to use all of Photoshop features you must meet the requirements. Adobe state you can run Photoshop with less then 512MB of VRAM however 3D and some other features will not be available.  Adobe is up front with the system requirements no deception on their part.  Photoshop 3D support requires at least 512MB of VRAM more is better.   You not forced to get Photoshop.   You not forced to buy gas for you car but if you want to use it you must meet it gas requirement.

JJMack

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Jul 22, 2014 0
Explorer ,
Jun 04, 2016

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How do I know if this is my problem? I have a beefy computer but I can't figure it out.

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Jun 04, 2016 0
Explorer ,
Jun 04, 2016

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2048 MB dedicated to my computer video memory

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Jun 04, 2016 0
JJMack LATEST
Most Valuable Participant ,
Jun 04, 2016

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Use CC 2015 menu Help>system Info... copy and paste info here.

JJMack

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Jun 04, 2016 0