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3D greyed out.

New Here ,
Jun 30, 2018

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I have always been able to use the 3d in PScc but now it has greyed out and I cant use it. Does any one know why?

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Correct answer by gener7 | Adobe Community Professional

You can try and reset Prefs. I've known that to work in cases where there wasn't a problem with 3D before.

Reset Prefs CC 2015.png

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3D greyed out.

New Here ,
Jun 30, 2018

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I have always been able to use the 3d in PScc but now it has greyed out and I cant use it. Does any one know why?

Adobe Community Professional
Correct answer by gener7 | Adobe Community Professional

You can try and reset Prefs. I've known that to work in cases where there wasn't a problem with 3D before.

Reset Prefs CC 2015.png

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Jun 30, 2018 0
Adobe Community Professional ,
Jun 30, 2018

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Is your image mode RGB ? It needs to be in order to use 3D.

If it is, please got to Photoshop >Help>System Info click copy and poste the info here

Dave

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New Here ,
Jun 30, 2018

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Adobe Photoshop Version: 19.1.5 20180604.r.346 2018/06/04: 1175273  x64Number of Launches: 23Operating System: Windows 10 64-bitVersion: 10 or greater 10.0.17134.1System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVXPhysical processor count: 4Processor speed: 2993 MHzBuilt-in memory: 8154 MBFree memory: 5137 MBMemory available to Photoshop: 7445 MBMemory used by Photoshop: 69 %Alias Layers: Disabled.Modifier Palette: Enabled.Highbeam: Enabled.Image tile size: 1024KImage cache levels: 5Font Preview: MediumTextComposer: LatinDisplay: 1Display Bounds: top=0, left=0, bottom=1050, right=1680OpenGL Drawing: Enabled.OpenGL Allow Old GPUs: Not Detected.OpenGL Drawing Mode: AdvancedOpenGL Allow Normal Mode: True.OpenGL Allow Advanced Mode: True.AIFCoreInitialized=1AIFOGLInitialized=1OGLContextCreated=1NumGLGPUs=1NumCLGPUs=1NumNativeGPUs=0glgpu[0].GLVersion="4.1"glgpu[0].IsIntegratedGLGPU=0glgpu[0].GLMemoryMB=2048glgpu[0].GLName="AMD Radeon HD 6670"glgpu[0].GLVendor="ATI Technologies Inc."glgpu[0].GLVendorID=4098glgpu[0].GLDriverVersion="15.201.1151.1008"glgpu[0].GLRectTextureSize=16384glgpu[0].GLRenderer="AMD Radeon HD 6670"glgpu[0].GLRendererID=26456glgpu[0].HasGLNPOTSupport=1glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll"glgpu[0].GLDriverDate="20151104000000.000000-000"glgpu[0].CanCompileProgramGLSL=1glgpu[0].GLFrameBufferOK=1glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40"glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[108]glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[18]glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[18]glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1clgpu[0].CLPlatformVersion="2.0 AMD-APP (1800.11)"clgpu[0].CLDeviceVersion="1.2 AMD-APP (1800.11)"clgpu[0].IsIntegratedCLGPU=0clgpu[0].CLMemoryMB=2048clgpu[0].CLName="Turks"clgpu[0].CLVendor="Advanced Micro Devices, Inc."clgpu[0].CLVendorID=4098clgpu[0].CLDriverVersion="1800.11 (VM)"clgpu[0].CLBandwidth=1.87432e+10clgpu[0].CLCompute=71.3875License Type: SubscriptionSerial number: 96040131455519721369GUIDBucket:Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Temporary file path: C:\Users\VALERI~1\AppData\Local\Temp\Photoshop scratch has async I/O enabledScratch volume(s):  Startup, 1.82T, 1.71T freeRequired Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112      ACE.dll   ACE 2017/11/22-18:28:12   79.589342   79.589342   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0      AdobeOwl.dll   Adobe Owl   5.2.11      AdobePDFL.dll   PDFL 2017/10/31-06:12:59   79.250229   79.250229   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.109.46827      AdobeSVGAGM.dll   AdobeSVGAGM   79.588619   79.588619   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924   adobe_caps.dll   Adobe CAPS   10,0,0,6      AGM.dll   AGM 2017/11/22-18:28:12   79.589342   79.589342   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6      AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000   ARE.dll   ARE 2017/11/22-18:28:12   79.589342   79.589342   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390   Bib.dll   BIB 2017/11/22-18:28:12   79.589342   79.589342   BIBUtils.dll   BIBUtils 2017/11/22-18:28:12   79.589342   79.589342   boost_date_time.dll   photoshopdva   11.1.0      boost_filesystem.dll   photoshopdva   11.1.0      boost_signals.dll   photoshopdva   11.1.0      boost_system.dll   photoshopdva   11.1.0      boost_threads.dll   photoshopdva   11.1.0      cg.dll   NVIDIA Cg Runtime   3.0.00007      cgGL.dll   NVIDIA Cg Runtime   3.0.00007      CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1   CoolType.dll   CoolType 2017/11/22-18:28:12   79.589342   79.589342   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.3.0      dnssd.dll   Bonjour   3,0,0,2      dvaaudiodevice.dll   photoshopdva   11.1.0      dvacore.dll   photoshopdva   11.1.0      dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0      dvamarshal.dll   photoshopdva   11.1.0      dvamediatypes.dll   photoshopdva   11.1.0      dvametadata.dll   photoshopdva   11.1.0      dvametadataapi.dll   photoshopdva   11.1.0      dvametadataui.dll   photoshopdva   11.1.0      dvaplayer.dll   photoshopdva   11.1.0      dvatransport.dll   photoshopdva   11.1.0      dvaui.dll   photoshopdva   11.1.0      dvaunittesting.dll   photoshopdva   11.1.0      dynamiclink.dll   photoshopdva   11.1.0      ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1150526   81.1150526   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339      icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339      icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339      igestep30.dll   IGES Reader   9.3.0.113      imslib.dll   IMSLib DLL   10.0.0.22      JP2KLib.dll   JP2KLib 2017/10/31-01:22:04   79.268591   79.268591   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)      libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0      libmmd.dll   Intel(R) C/C+/Fortran Compiler   17.0.0      LogSession.dll   LogSession   7.4.1.109.46827      mediacoreif.dll   photoshopdva   11.1.0      MPS.dll   MPS 2017/10/31-01:22:04   79.588396   79.588396   pdfsettings.dll   Adobe PDFSettings   1.04      Photoshop.dll   Adobe Photoshop CC 2018   19.1.5      Plugin.dll   Adobe Photoshop CC 2018   19.1.5      PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.5.0      PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.5.0.87      PSArt.dll   Adobe Photoshop CC 2018   19.1.5      PSCloud.dll                                                   1.0.0.1      PSViews.dll   Adobe Photoshop CC 2018   19.1.5      SCCore.dll   ScCore 2017/08/31-12:13:14   81.1150526   81.1150526   SVGRE.dll   SVGRE   79.586793   79.586793   svml_dispmd.dll   Intel(R) C/C+/Fortran Compiler   17.0.0      tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118      tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118      TfFontMgr.dll   FontMgr   9.3.0.113      TfKernel.dll   Kernel   9.3.0.113      TFKGEOM.dll   Kernel Geom   9.3.0.113      TFUGEOM.dll   Adobe, UGeom©   9.3.0.113      updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16      VulcanMessage5.dll   Vulcan Message Library   5.3.0.16      WinRTSupport.dll   Adobe Photoshop Windows RT Support   19.0.0.0      WRServices.dll   WRServices Thu June 21 2017 12:26:24   Build 0.22473   0.22473   wu3d.dll   U3D Writer   9.3.0.113   

Required plug-ins:

   3D Studio 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Accented Edges 19.1.5 - from the file “Filter Gallery.8bf”   Adaptive Wide Angle 19.1.5 - from the file “Adaptive Wide Angle.8bf”   Angled Strokes 19.1.5 - from the file “Filter Gallery.8bf”   Average 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Average.8bf”   Bas Relief 19.1.5 - from the file “Filter Gallery.8bf”   BMP 19.1.5 - from the file “Standard MultiPlugin.8bf”   Camera Raw 10.4 - from the file “Camera Raw.8bi”   Camera Raw Filter 10.4 - from the file “Camera Raw.8bi”   Chalk && Charcoal 19.1.5 - from the file “Filter Gallery.8bf”   Charcoal 19.1.5 - from the file “Filter Gallery.8bf”   Chrome 19.1.5 - from the file “Filter Gallery.8bf”   Cineon 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Cineon.8bi”   Clarity 10.0 - from the file “tlclarity2ps_x64.8bf”   Clouds 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Clouds.8bf”   Collada 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Color Halftone 19.1.5 - from the file “Standard MultiPlugin.8bf”   Colored Pencil 19.1.5 - from the file “Filter Gallery.8bf”   CompuServe GIF 19.1.5 - from the file “Standard MultiPlugin.8bf”   Conté Crayon 19.1.5 - from the file “Filter Gallery.8bf”   Craquelure 19.1.5 - from the file “Filter Gallery.8bf”   Crop and Straighten Photos 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “CropPhotosAuto.8li”   Crop and Straighten Photos Filter 19.1.5 - from the file “Standard MultiPlugin.8bf”   Crosshatch 19.1.5 - from the file “Filter Gallery.8bf”   Crystallize 19.1.5 - from the file “Standard MultiPlugin.8bf”   Cutout 19.1.5 - from the file “Filter Gallery.8bf”   Dark Strokes 19.1.5 - from the file “Filter Gallery.8bf”   De-Interlace 19.1.5 - from the file “Standard MultiPlugin.8bf”   Detail 10.0 - from the file “tltopazdetailps_x64.8bf”   Dicom 19.1.5 - from the file “Dicom.8bi”   Difference Clouds 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Clouds.8bf”   Diffuse Glow 19.1.5 - from the file “Filter Gallery.8bf”   Displace 19.1.5 - from the file “Standard MultiPlugin.8bf”   Dry Brush 19.1.5 - from the file “Filter Gallery.8bf”   Eazel Acquire 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “EazelAcquire.8ba”   Entropy 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   Export Color Lookup Tables 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Export3DLUT.8be”   Extrude 19.1.5 - from the file “Standard MultiPlugin.8bf”   FastCore Routines 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “FastCore.8bx”   Fibers 19.1.5 - from the file “Standard MultiPlugin.8bf”   Film Grain 19.1.5 - from the file “Filter Gallery.8bf”   Filter Gallery 19.1.5 - from the file “Filter Gallery.8bf”   Flash 3D 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Fluid Mask 3 3.3.17.f7da281f445b4f673168321af5115c65544f616e - from the file “FluidMask3.8bf”   Fresco 19.1.5 - from the file “Filter Gallery.8bf”   Glass 19.1.5 - from the file “Filter Gallery.8bf”   Glow 10.0 - from the file “tltopazglowps_x64.8bf”   Glowing Edges 19.1.5 - from the file “Filter Gallery.8bf”   Google Earth 4 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Grain 19.1.5 - from the file “Filter Gallery.8bf”   Graphic Pen 19.1.5 - from the file “Filter Gallery.8bf”   Halftone Pattern 19.1.5 - from the file “Filter Gallery.8bf”   Halide Bottlenecks 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “HalideBottlenecks.8bx”   HDRMergeUI 19.1.5 - from the file “HDRMergeUI.8bf”   HSB/HSL 19.1.5 - from the file “Standard MultiPlugin.8bf”   IFF Format 19.1.5 - from the file “Standard MultiPlugin.8bf”   IGES 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Impression 10.0 - from the file “tsimpressionps_x64.8bf”   Ink Outlines 19.1.5 - from the file “Filter Gallery.8bf”   JPEG 2000 19.1.5 - from the file “JPEG2000.8bi”   Kurtosis 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   Lens Blur 19.1.5 - from the file “Lens Blur.8bf”   Lens Correction 19.1.5 - from the file “Lens Correction.8bf”   Lens Flare 19.1.5 - from the file “Standard MultiPlugin.8bf”   Liquify 19.1.5 - from the file “Liquify.8bf”   Matlab Operation 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “ChannelPort.8bf”   Maximum 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   Mean 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   Measurement Core 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “MeasurementCore.8me”   Median 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   Mezzotint 19.1.5 - from the file “Standard MultiPlugin.8bf”   Minimum 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   MMXCore Routines 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “MMXCore.8bx”   Mosaic Tiles 19.1.5 - from the file “Filter Gallery.8bf”   Multiprocessor Support 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “MultiProcessor Support.8bx”   Neon Glow 19.1.5 - from the file “Filter Gallery.8bf”   Note Paper 19.1.5 - from the file “Filter Gallery.8bf”   NTSC Colors 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “NTSC Colors.8bf”   Ocean Ripple 19.1.5 - from the file “Filter Gallery.8bf”   ON1 Effects Standalone 10 10.5.2 - from the file “PerfectEffects.8li”   ON1 Effects Standalone 10 10.5.2 - from the file “PerfectEffects.8li”   ON1 Effects Standalone 10 Filter 10.5.2 - from the file “PerfectEffects.8li”   OpenEXR 19.1.5 - from the file “Standard MultiPlugin.8bf”   Paint Daubs 19.1.5 - from the file “Filter Gallery.8bf”   Palette Knife 19.1.5 - from the file “Filter Gallery.8bf”   ParticleShop NO VERSION - from the file “particleshop.8bf”   Patchwork 19.1.5 - from the file “Filter Gallery.8bf”   Paths to Illustrator 19.1.5 - from the file “Standard MultiPlugin.8bf”   PCX 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “PCX.8bi”   Photocopy 19.1.5 - from the file “Filter Gallery.8bf”   Photoshop 3D Engine 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Photoshop3DEngine.8bi”   Photoshop Touch 19.0 - from the file “PSDX.8bi”   Picture Package Filter 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “ChannelPort.8bf”   Pinch 19.1.5 - from the file “Standard MultiPlugin.8bf”   Pixar 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Pixar.8bi”   Plaster 19.1.5 - from the file “Filter Gallery.8bf”   Plastic Wrap 19.1.5 - from the file “Filter Gallery.8bf”   PLY 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Pointillize 19.1.5 - from the file “Standard MultiPlugin.8bf”   Polar Coordinates 19.1.5 - from the file “Standard MultiPlugin.8bf”   Portable Bit Map 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “PBM.8bi”   Poster Edges 19.1.5 - from the file “Filter Gallery.8bf”   PRC 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Radial Blur 19.1.5 - from the file “Standard MultiPlugin.8bf”   Radiance 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Radiance.8bi”   Range 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   Render Color Lookup Grid 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Export3DLUT.8be”   Reticulation 19.1.5 - from the file “Filter Gallery.8bf”   Ripple 19.1.5 - from the file “Standard MultiPlugin.8bf”   Rough Pastels 19.1.5 - from the file “Filter Gallery.8bf”   Save for Web 19.1.5 - from the file “Save for Web.8be”   ScriptingSupport 19.1.5 - from the file “ScriptingSupport.8li”   Shake Reduction 19.1.5 - from the file “Shake Reduction.8bf”   Shear 19.1.5 - from the file “Standard MultiPlugin.8bf”   Simplify 10.0 - from the file “tltopazsimplifyps_x64.8bf”   Skewness 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   Smart Blur 19.1.5 - from the file “Standard MultiPlugin.8bf”   Smudge Stick 19.1.5 - from the file “Filter Gallery.8bf”   Solarize 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “Solarize.8bf”   Spaces 19.1.5 - from the file “Spaces.8li”   Spatter 19.1.5 - from the file “Filter Gallery.8bf”   Spherize 19.1.5 - from the file “Standard MultiPlugin.8bf”   Sponge 19.1.5 - from the file “Filter Gallery.8bf”   Sprayed Strokes 19.1.5 - from the file “Filter Gallery.8bf”   Stained Glass 19.1.5 - from the file “Filter Gallery.8bf”   Stamp 19.1.5 - from the file “Filter Gallery.8bf”   Standard Deviation 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   STL 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Sumi-e 19.1.5 - from the file “Filter Gallery.8bf”   Summation 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   Targa 19.1.5 - from the file “Standard MultiPlugin.8bf”   Texture Effects 10.0 - from the file “tstextureeffectsps_x64.8bf”   Texturizer 19.1.5 - from the file “Filter Gallery.8bf”   Tiles 19.1.5 - from the file “Standard MultiPlugin.8bf”   Topaz Glow 2 10.0 - from the file “tlglow2ps_x64.8bf”   Topaz Impression 2 10.0 - from the file “tlimpression2ps_x64.8bf”   Topaz ReStyle 10.0 - from the file “tlrestyleps_x64.8bf”   Topaz Studio 10.0 - from the file “tltopazstudiops_x64.8bf”   Topaz Texture Effects 2 10.0 - from the file “tltextureeffects2ps_x64.8bf”   Torn Edges 19.1.5 - from the file “Filter Gallery.8bf”   Twirl 19.1.5 - from the file “Standard MultiPlugin.8bf”   U3D 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Underpainting 19.1.5 - from the file “Filter Gallery.8bf”   Vanishing Point 19.1.5 - from the file “VanishingPoint.8bf”   Variance 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “statistics.8ba”   Virtual Reality Modeling Language | VRML 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   Water Paper 19.1.5 - from the file “Filter Gallery.8bf”   Watercolor 19.1.5 - from the file “Filter Gallery.8bf”   Wave 19.1.5 - from the file “Standard MultiPlugin.8bf”   Wavefront|OBJ 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”   WIA Support 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “WIASupport.8li”   Wind 19.1.5 - from the file “Standard MultiPlugin.8bf”   Wireless Bitmap 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “WBMP.8bi”   ZigZag 19.1.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins:

   Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”   BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”   Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”   Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”   FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”   HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”   HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”   Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”   Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Google\Selective Tool\SelectivePalette.8li”   ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”   Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”   Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”   Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”   SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”   SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”   StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”   Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.13.141 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseStock.html”   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”   Libraries  2.13.141 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\index.html”   New Document  2.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.2.1\fnft.html?v=2.2.1.30”   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseTypekit.html”   Start  2.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.2.1\index.html?v=2.2.1.67”   ON1  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html”   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”   Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”   Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”   ParticleShop  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.corel.particleshoppanel\index.html”

Installed TWAIN devices: NONE

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Jun 30, 2018 0
Adobe Community Professional ,
Jun 30, 2018

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You can try and reset Prefs. I've known that to work in cases where there wasn't a problem with 3D before.

Reset Prefs CC 2015.png

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Jun 30, 2018 0
New Here ,
Jul 01, 2018

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Thank you very much Dave I did what you said and it is now working...  Val

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Jul 01, 2018 0
Community Beginner ,
Jul 03, 2019

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Hi

I have the same issue- 3D lights, 3D ground plane are grayed out.

I was working with Fuse character in Photoshop and suddenly all 3d options stopped working.

Here are my settings in Performance panel. Can anyone help please.

2.JPG

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Jul 03, 2019 0
Community Beginner ,
Nov 13, 2020

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Thank you!

 

Jeez, you know how long it took me to find your answer? Another half hour wasted searching the web just for one click. Ugh! I HATE when that happens!

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Nov 13, 2020 0