3D menu in Photoshop CC 2021 'not available' (greyed out) Why?

Community Beginner ,
Feb 25, 2021 Feb 25, 2021

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Can anyone explain and fix why my 3D menus are totally greyed out and 'currently unavailable'?
I am trying to create a new 3D extrusion from a smart object (Ai) (bottle). I cannot create a new 3D extrusion from a selected layer. Nothing works.

Thanks.

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Bug, Mac, Problem or error

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correct answers 1 Correct Answer

Community Beginner , Feb 25, 2021 Feb 25, 2021
UPDATE: Problem solved.  Preferences > Performance > tick on Use Graphics Processor. I also reset preferences on quit.All 3D menus are now available. 

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Community Beginner ,
Feb 25, 2021 Feb 25, 2021

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EDIT:  Could this be an issue with my graphics card? 

Radeon Pro 460 4 GB

Will updating the GPU driver help? If so, where can I find the MAC date required?

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Community Beginner ,
Feb 25, 2021 Feb 25, 2021

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UPDATE: Problem solved.  Preferences > Performance > tick on Use Graphics Processor. 
I also reset preferences on quit.

All 3D menus are now available. 👍

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