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3D tools greyed out in Photoship CC 2019

New Here ,
May 30, 2019 May 30, 2019

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I am having issues using the 3D tool to edit a 360 panorama in photoshop. everything is appearing as greyed out and it won't let me use any of the tools.

Screen Shot 2019-05-30 at 12.36.53 PM.png

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correct answers 1 Correct answer

Community Expert , May 31, 2019 May 31, 2019

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Adobe
Adobe Employee ,
May 30, 2019 May 30, 2019

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Hi Austin,

That's not a typical Photoshop experience, let's make it right!

A couple of questions for you:

  • What version of Photoshop you're using?
  • What operating system are you working on?
  • Could you please send over Photoshop's Help > System Info dialog text to us? as it would be helpful to identify the cause.

Have you checked if there is any graphics drive update available on the manufacturer's website?

Regards,
Sahil

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New Here ,
May 30, 2019 May 30, 2019

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Adobe Photoshop Version: 20.0.4 20190227.r.76 2019/02/27: 1205725  x64

Number of Launches: 36

Operating System: Mac OS 10.14.4

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2500 MHz

Built-in memory: 16384 MB

Free memory: 8836 MB

Memory available to Photoshop: 13520 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Disabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Photoshop crashed on 12/2/18 at 9:31:39 PM (GetImageViewResourceSharingGLContext)

Display: 1

Main Display

High DPI Monitor

Display Bounds: top=0, left=0, bottom=900, right=1440

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1536

glgpu[0].GLName="Intel(R) Iris(TM) Plus Graphics 640"

glgpu[0].GLVendor="Intel Inc."

glgpu[0].GLVendorID=32902

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) Iris(TM) Plus Graphics 640"

glgpu[0].GLRendererID=16925958

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Feb 22 2019 20:16:07)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1536

clgpu[0].CLName="Intel(R) Iris(TM) Plus Graphics 640"

clgpu[0].CLVendor="Intel Inc."

clgpu[0].CLVendorID=16925952

clgpu[0].CLDriverVersion="1.2(Mar 11 2019 21:25:40)"

clgpu[0].CLBandwidth=3.54182e+10

clgpu[0].CLCompute=169.282

nativegpu[0].NativeName="Intel(R) Iris(TM) Plus Graphics 640"

License Type: Subscription

Serial number: 94070724980887928630

GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off

Application folder: /Applications/Adobe Photoshop CC 2019/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 465.6G, 231.4G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-Ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-Ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0  

   AdobeXMPScript.framework   AdobeXMPScript   79.163499   79.163499

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_11.0" "." "22995"

   ICUConverter.framework   ICUConverter   3.61   "gtlib_11.0" "." "22995"

   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2  

   boost_system.framework   boost_system   12.1.0.0  

   AdobeACE.framework   AdobeACE   2.20.02.42314   79.603421

   AdobeOwl.framework   AdobeOwl   5.3.0  

   mediacoreif.framework   mediacoreif   12.1.0.0  

   dvascripting.framework   dvascripting   12.1.0.0  

   dvaappsupport.framework   dvaappsupport   12.1.0.0  

   dvaunittesting.framework   dvaunittesting   12.1.0.0  

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.41336   79.598424

   k2.framework   k2   1  

   AIDE.framework   AIDE   1.5.0.41688   79.600470

   dynamiclink.framework   dynamiclink   12.1.0.0  

   dvaaccelerate.framework   dvaaccelerate   12.1.0.0  

   dvametadataUI.framework   dvametadataUI   12.1.0.0  

   AdobeExtendScript.framework   AdobeExtendScript   4.5.9.1   81.1157194

   boost_filesystem.framework   boost_filesystem   12.1.0.0  

   AdobeBIB.framework   AdobeBIB   1.2.03.41706   79.600623

   AdobeXMPFiles.framework   AdobeXMPFiles   79.163499   79.163499

   AdobeLinguistic.framework      23636  

   dvaplayer.framework   dvaplayer   12.1.0.0  

   PlugPlugOwl.framework   PlugPlugOwl   9.2.1.39  

   AdobeAGM.framework   AdobeAGM   4.30.87.41706   79.600623

   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361

   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.600623

   AdobePDFL.framework   AdobePDFL   15.0.0.41785   79.301181

   dvacore.framework   dvacore   12.1.0.0  

   AdobePIP.framework   AdobePIP   8.0.0.52.48027  

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.41336   79.598424

   dvatransport.framework   dvatransport   12.1.0.0  

   Cg.framework   NVIDIA Cg     

   AdobeXMP.framework   AdobeXMPCore   79.163499   79.163499

   AdobeJP2K.framework   AdobeJP2K   1.2.2.41336   79.271024

   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0  

   LogSession.framework   LogSession   8.0.0.52.48027  

   PlugPlugExternalObject.framework      9.2.1.39  

   AdobeScCore.framework   AdobeScCore   4.5.9.1   81.1157194

   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.41706   79.600623

   dvametadataapi.framework   dvametadataapi   12.1.0.0  

   CITThreading.framework        

   WRServices.framework        

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.41706   79.600623

   boost_threads.framework   boost_threads   12.1.0.0  

   aif.framework   aif   6.0.00.1   1.

   AdobeCoolType.framework   AdobeCoolType   5.17.00.41706   79.600623

   dvamediatypes.framework   dvamediatypes   12.1.0.0  

   AdbePM.framework   AdbePM   3.0.00.377262   1.601805

   boost_date_time.framework   boost_date_time   12.1.0.0  

   opencv2.framework   opencv2   3.2.0  

   AdobeMPS.framework   AdobeMPS   5.8.1.41653   79.600183

   dvaui.framework   dvaui   12.1.0.0  

   ahclient.framework   ahclient   4.0.0.0  

   ICUData.framework   ICUData   3.61   "gtlib_11.0" "." "22995"

   dvamarshal.framework   dvamarshal   12.1.0.0  

Required plug-ins:

   3D Studio 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Accented Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 20.0.4, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Average 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”

   Bas Relief 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   BMP 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Camera Raw 11.2.1 (159), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 11.2.1 (159), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Charcoal 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Chrome 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Cineon 20.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”

   Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Collada DAE 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Color Halftone 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Colored Pencil 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Conté Crayon 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Craquelure 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Crosshatch 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crystallize 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Cutout 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Dark Strokes 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   De-Interlace 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Dicom 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”

   Difference Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Diffuse Glow 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Displace 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Dry Brush 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Eazel Acquire 20.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”

   Entropy 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Export Color Lookup Tables 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”

   Extrude 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   FastCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”

   Fibers 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Film Grain 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Filter Gallery 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Flash 3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Fresco 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Glass 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Glowing Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Grain 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Graphic Pen 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Halftone Pattern 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Halide Bottlenecks 20.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”

   HDRMergeUI 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”

   HSB/HSL 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   IFF Format 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   IGES 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Ink Outlines 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   JPEG 2000 20.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”

   Kurtosis 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Lens Blur 20.0.4, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”

   Lens Correction 20.0.4, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”

   Lens Flare 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Liquify 20.0.4, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”

   Matlab Operation 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”

   Maximum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Mean 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Measurement Core 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”

   Median 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Mezzotint 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Minimum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   MMXCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”

   Mosaic Tiles 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Multiprocessor Support 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”

   Neon Glow 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Note Paper 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   NTSC Colors 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”

   Ocean Ripple 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   OpenEXR 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Paint Daubs 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Palette Knife 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Patchwork 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Paths to Illustrator 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   PCX 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”

   Photocopy 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Picture Package Filter 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”

   Pinch 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Pixar 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”

   Plaster 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Plastic Wrap 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   PLY 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Pointillize 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”

   Poster Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   PRC 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Radial Blur 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Radiance 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”

   Range 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Render Color Lookup Grid 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”

   Reticulation 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Ripple 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Rough Pastels 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Save for Web 20.0.4, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”

   ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”

   Shake Reduction 20.0.4, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”

   Shear 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Skewness 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Smart Blur 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Smudge Stick 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Solarize 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”

   Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”

   Spatter 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Spherize 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Sponge 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Sprayed Strokes 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Stained Glass 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Stamp 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Standard Deviation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   STL 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Sumi-e 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Summation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Targa 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Texturizer 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Tiles 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Torn Edges 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Twirl 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   U3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Underpainting 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Vanishing Point 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”

   Variance 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Water Paper 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Watercolor 20.0.4, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Wave 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Wind 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”

   ZigZag 20.0.4, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_2_108/purchaseStock.html”

   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_2_108/index.html”

   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”

   New Document  2.5.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.1/fnft.html?v=2.5.1.8”

   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_2_108/purchaseTypekit.html”

   Home  2.6.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.6.1/index.html?v=2.6.1.2”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

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Community Expert ,
May 30, 2019 May 30, 2019

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Open GL drawing is disabled on your system. Are you able to re-enable it in Preferences >Performance?

3D requires at least 512MB of VRAM - your system uses shared ram as VRAM (rather than dedicated RAM) and although theoretically possible it may cause issues.

Dave

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Community Expert ,
May 30, 2019 May 30, 2019

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I agree with Dave, from the user guide:

512 MB or more of dedicated VRAM; 2 GB is recommended*

* 3D features are disabled on computers having less than 512MB of VRAM

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New Here ,
May 31, 2019 May 31, 2019

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My MacBook has 1536 MB of VRAM, is this not enough to use the 3D tools on photoshop?

If so are there any other ways to process a flat 2d sphere pano into a 3d pano

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Community Expert ,
May 31, 2019 May 31, 2019

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Hi

The Intel Iris Plus does not have dedicated VRAM. It just shares ordinary RAM and uses it as VRAM

Try going to preferences performance and enabling the GPU. But even enabled you may not get 3D on that GPU.

Dave

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Community Expert ,
May 30, 2019 May 30, 2019

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Hi

This is likely to be a GPU issue . The easiest way to help diagnose this is to go to Help > System info and press the copy button. Then paste the copied info into a post here.

Dave

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Community Beginner ,
Aug 01, 2020 Aug 01, 2020

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Adobe Photoshop Version: 21.2.1 20200716.r.265 2020/07/16: 2b9692040b x64
Number of Launches: 376
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.959
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 8
Processor speed: 3600 MHz
Built-in memory: 65468 MB
Free memory: 35989 MB
Memory available to Photoshop: 59982 MB
Memory used by Photoshop: 60 %
ACP.local Status:
- SDK Version: 1.30.8.3
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.51.3
- Min Core Sync Required: 4.3.4.2
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=3, left=-1920, bottom=1083, right=0
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=6144
glgpu[0].GLName="NVIDIA GeForce GTX 1660"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.4250"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="GeForce GTX 1660/PCIe/SSE2"
glgpu[0].GLRendererID=8580
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_33895c186dfc2a0d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_33895c186dfc2a0d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_33895c186dfc2a0d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_33895c186dfc2a0d\nvldumdx.dll"
glgpu[0].GLDriverDate="20200224000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=6144
clgpu[0].CLName="GeForce GTX 1660"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="442.50"
clgpu[0].CLBandwidth=1.6223e+11
clgpu[0].CLCompute=1782.86
License Type: Subscription
Serial number: 96740959540565846773
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
Temporary file path: C:\Users\paul\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 931.4G, 844.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2020/05/06-01:42:24 79.620289 79.620289
AdbePM.dll PatchMatch 2020/05/26:23:18:05 1.620877 1.620877
AdobeLinguistic.dll Adobe Linguisitc Library 14.0.0.0
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/05/07-01:07:42 79.382206 79.382206
AdobePIP.dll Adobe Product Improvement Program 8.1.0.68.49183
AdobeSVGAGM.dll AdobeSVGAGM 79.620289 79.620289
AdobeXMP.dll Adobe XMP Core 2020/05/12-16:04:17 79.164460 79.164460
AdobeXMPFiles.dll Adobe XMP Files 2020/05/12-16:04:17 79.164460 79.164460
AdobeXMPScript.dll Adobe XMP Script 2020/05/12-16:04:17 79.164460 79.164460
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2020/05/06-01:42:24 79.620289 79.620289
ahclient.dll AdobeHelp Dynamic Link Library 4.1.0.0
AID.dll AID DLL 1.0.0.7
AIDE.dll AIDE 2020/05/13-01:07:45 79.620495 79.620495
ARE.dll ARE 2020/05/06-01:42:24 79.620289 79.620289
AXE8SharedExpat.dll AXE8SharedExpat 2020/04/29-19:51:01 79.620005 79.620005
AXEDOMCore.dll AXEDOMCore 2020/04/29-19:51:01 79.620005 79.620005
Bib.dll BIB 2020/05/06-01:42:24 79.620289 79.620289
BIBUtils.dll BIBUtils 2020/05/06-01:42:24 79.620289 79.620289
boost_date_time.dll photoshopdva 12.1.0
boost_filesystem.dll photoshopdva 12.1.0
boost_system.dll photoshopdva 12.1.0
boost_threads.dll photoshopdva 12.1.0
CoolType.dll CoolType 2020/05/06-01:42:24 79.620289 79.620289
CRClient.dll Adobe Crash Reporter Client DLL 3.0.2.0
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 12.1.0
dvaappsupport.dll photoshopdva 12.1.0
dvaaudiodevice.dll photoshopdva 12.1.0
dvacore.dll photoshopdva 12.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 12.1.0
dvamediatypes.dll photoshopdva 12.1.0
dvametadata.dll photoshopdva 12.1.0
dvametadataapi.dll photoshopdva 12.1.0
dvametadataui.dll photoshopdva 12.1.0
dvaplayer.dll photoshopdva 12.1.0
dvascripting.dll photoshopdva 12.1.0
dvatransport.dll photoshopdva 12.1.0
dvaui.dll photoshopdva 12.1.0
dvaunittesting.dll photoshopdva 12.1.0
dynamic-torqnative.dll Universal Extensibility Platform uxp-3.8.0.45
dynamiclink.dll photoshopdva 12.1.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv64.dll International Components for Unicode Build gtlib_12.0.24171
icudt64.dll International Components for Unicode Build gtlib_12.0.24171
icuuc64.dll International Components for Unicode Build gtlib_12.0.24171
igestep30.dll IGES Reader 9.3.0.113
JP2KLib.dll JP2KLib 2020/04/28-11:43:26 79.274989 79.274989
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler 19.0.0
LogSession.dll LogSession 8.1.0.68.49183
mediacoreif.dll photoshopdva 12.1.0
MPS.dll MPS 2020/05/06-01:42:24 79.620254 79.620254
pdfsettings.dll Adobe PDFSettings 1.07
Photoshop.dll Adobe Photoshop 2020 21.2
Plugin.dll Adobe Photoshop 2020 21.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 9.4.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 9.4.0.146
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2020 21.2
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.620289 79.620289
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 19.0.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 6.0.0.14
VulcanMessage5.dll Vulcan Message Library 6.0.0.14
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 15.3.0.24640 15.3.0.24640
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-3.8.0.45


Required plug-ins:

Accented Edges 21.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 21.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 21.2 - from the file “Filter Gallery.8bf”
Average 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “Average.8bf”
Bas Relief 21.2 - from the file “Filter Gallery.8bf”
BMP 21.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 12.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 12.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 21.2 - from the file “Filter Gallery.8bf”
Charcoal 21.2 - from the file “Filter Gallery.8bf”
Chrome 21.2 - from the file “Filter Gallery.8bf”
Cineon 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “Cineon.8bi”
Clouds 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “Clouds.8bf”
Color Halftone 21.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 21.2 - from the file “Filter Gallery.8bf”
Conté Crayon 21.2 - from the file “Filter Gallery.8bf”
Craquelure 21.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 21.2 - from the file “Standard MultiPlugin.8bf”
Crosshatch 21.2 - from the file “Filter Gallery.8bf”
Crystallize 21.2 - from the file “Standard MultiPlugin.8bf”
Cutout 21.2 - from the file “Filter Gallery.8bf”
Dark Strokes 21.2 - from the file “Filter Gallery.8bf”
De-Interlace 21.2 - from the file “Standard MultiPlugin.8bf”
Dicom 21.2 - from the file “Dicom.8bi”
Difference Clouds 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “Clouds.8bf”
Diffuse Glow 21.2 - from the file “Filter Gallery.8bf”
Displace 21.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 21.2 - from the file “Filter Gallery.8bf”
Eazel Acquire 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “EazelAcquire.8ba”
Entropy 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Export Color Lookup Tables 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “Export3DLUT.8be”
Extrude 21.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “FastCore.8bx”
Fibers 21.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 21.2 - from the file “Filter Gallery.8bf”
Filter Gallery 21.2 - from the file “Filter Gallery.8bf”
Fresco 21.2 - from the file “Filter Gallery.8bf”
Glass 21.2 - from the file “Filter Gallery.8bf”
Glowing Edges 21.2 - from the file “Filter Gallery.8bf”
Grain 21.2 - from the file “Filter Gallery.8bf”
Graphic Pen 21.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 21.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 21.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 21.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 21.2 - from the file “Standard MultiPlugin.8bf”
IGES 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “U3D.8bi”
Ink Outlines 21.2 - from the file “Filter Gallery.8bf”
JPEG 2000 21.2 - from the file “JPEG2000.8bi”
Kurtosis 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Lens Blur 21.2 - from the file “Lens Blur.8bf”
Lens Correction 21.2 - from the file “Lens Correction.8bf”
Lens Flare 21.2 - from the file “Standard MultiPlugin.8bf”
Liquify 21.2 - from the file “Liquify.8bf”
Matlab Operation 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “ChannelPort.8bf”
Maximum 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Mean 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Measurement Core 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “MeasurementCore.8me”
Median 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Mezzotint 21.2 - from the file “Standard MultiPlugin.8bf”
Minimum 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
MMXCore Routines 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “MMXCore.8bx”
Mosaic Tiles 21.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “MultiProcessor Support.8bx”
Neon Glow 21.2 - from the file “Filter Gallery.8bf”
Note Paper 21.2 - from the file “Filter Gallery.8bf”
NTSC Colors 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “NTSC Colors.8bf”
Ocean Ripple 21.2 - from the file “Filter Gallery.8bf”
OpenEXR 21.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 21.2 - from the file “Filter Gallery.8bf”
Palette Knife 21.2 - from the file “Filter Gallery.8bf”
Patchwork 21.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 21.2 - from the file “Standard MultiPlugin.8bf”
PCX 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “PCX.8bi”
Photocopy 21.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “ChannelPort.8bf”
Pinch 21.2 - from the file “Standard MultiPlugin.8bf”
Pixar 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “Pixar.8bi”
Plaster 21.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 21.2 - from the file “Filter Gallery.8bf”
Pointillize 21.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 21.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “PBM.8bi”
Poster Edges 21.2 - from the file “Filter Gallery.8bf”
PRC 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “U3D.8bi”
Radial Blur 21.2 - from the file “Standard MultiPlugin.8bf”
Radiance 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “Radiance.8bi”
Range 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Render Color Lookup Grid 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “Export3DLUT.8be”
Reticulation 21.2 - from the file “Filter Gallery.8bf”
Ripple 21.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 21.2 - from the file “Filter Gallery.8bf”
Save for Web 21.2 - from the file “Save for Web.8be”
ScriptingSupport 21.2 - from the file “ScriptingSupport.8li”
Shake Reduction 21.2 - from the file “Shake Reduction.8bf”
Shear 21.2 - from the file “Standard MultiPlugin.8bf”
Skewness 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Smart Blur 21.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 21.2 - from the file “Filter Gallery.8bf”
Solarize 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “Solarize.8bf”
Spaces 21.2 - from the file “Spaces.8li”
Spatter 21.2 - from the file “Filter Gallery.8bf”
Spherize 21.2 - from the file “Standard MultiPlugin.8bf”
Sponge 21.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 21.2 - from the file “Filter Gallery.8bf”
Stained Glass 21.2 - from the file “Filter Gallery.8bf”
Stamp 21.2 - from the file “Filter Gallery.8bf”
Standard Deviation 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Sumi-e 21.2 - from the file “Filter Gallery.8bf”
Summation 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Targa 21.2 - from the file “Standard MultiPlugin.8bf”
Texturizer 21.2 - from the file “Filter Gallery.8bf”
Tiles 21.2 - from the file “Standard MultiPlugin.8bf”
Torn Edges 21.2 - from the file “Filter Gallery.8bf”
Twirl 21.2 - from the file “Standard MultiPlugin.8bf”
U3D 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “U3D.8bi”
Underpainting 21.2 - from the file “Filter Gallery.8bf”
Vanishing Point 21.2 - from the file “VanishingPoint.8bf”
Variance 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “statistics.8ba”
Water Paper 21.2 - from the file “Filter Gallery.8bf”
Watercolor 21.2 - from the file “Filter Gallery.8bf”
Wave 21.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “WIASupport.8li”
Wind 21.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 21.2 (20200716.r.265 2020/07/16: 2b9692040b) - from the file “WBMP.8bi”
ZigZag 21.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

com.adobe.ccx.start 3.5.0.95 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.5.0\"
CDO: 1.68.5
CmdN: 1.4.11
CDP: 1.95.4
com.adobe.photoshop.exportAs 0.1.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2020\Required\UXP/\com.adobe.photoshop.exportAs\"

com.adobe.photoshop.personalization 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2020\Required\UXP/\com.adobe.photoshop.personalization\"


Extensions:

New Document 3.2.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.2.0\fnft.html?v=3.2.0.18”
com.adobe.stock.panel.licensing 0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_8_294\index.html”
Motion Array 1.4.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.motionarray\index.html”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_8_294\purchaseTypekit.html”
Home 2.12.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.12.1\index.html?v=2.12.1.2”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_8_294\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

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Advocate ,
May 30, 2019 May 30, 2019

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Maybe is CMYK image - convert to RGB

Image > Mode > RGB

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Community Expert ,
May 30, 2019 May 30, 2019

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macpawel  wrote

Maybe is CMYK image - convert to RGB

Image > Mode > RGB

Hi
Spherical Panorama and Get more content still should not be greyed though

Dave

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Community Expert ,
May 31, 2019 May 31, 2019

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New Here ,
Mar 31, 2021 Mar 31, 2021

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I'd like to share my solution, which is not very obvious. This problem was fixed after I logged into my Adobe account. But without account menu was grey.

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