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I'm trying to open up photoshop on my laptop but it asks me to verify my identity. They say they send a code to my email but email code is never sent! I've tried:
- Resending code
- Junk Mail folder
Contact support via web chat.
Make sure your adobe account has the correct email. Also sometimes some email services don't deliver those codes. My wife was having that problem with a credit card. She had to get a different email, like gmail.