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I'm trying to open up photoshop on my laptop but it asks me to verify my identity. They say they send a code to my email but email code is never sent!
I've tried:
- Resending code
- Junk Mail folder
Please help.
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Contact support via web chat.
Mylenium
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Make sure your adobe account has the correct email. Also sometimes some email services don't deliver those codes. My wife was having that problem with a credit card. She had to get a different email, like gmail.