Highlighted

Accidentally denied Photoshop 2020 permissions to read external drive on macOS Catalina

New Here ,
Aug 10, 2020

Copy link to clipboard

Copied

The other day I wanted Photoshop to open a file I had on an external drive. It brought up a dialog asking for permisson to access the drive but in my hurried clicking I hit DENY instead of ALLOW and now PS won't read the drive at all. If I select it in the file open window it just shows the drive's icon and there seems to be no way to undo this and re-allow access. I'm on a MacBook Pro running Catalina 10.15.6. I havent used PS in a while, and I never noticed this permission dialog to apprear before when reading my external drive. PS will not access ANY of my external drives now, not just the one I had selected when I hit deny. Restarting PS, unmounting/remounting the drive, even restarted the computer - nothing helps.

 

 

{Thread title edited by moderator}

TOPICS
Mac, Problem or error

Views

109

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Accidentally denied Photoshop 2020 permissions to read external drive on macOS Catalina

New Here ,
Aug 10, 2020

Copy link to clipboard

Copied

The other day I wanted Photoshop to open a file I had on an external drive. It brought up a dialog asking for permisson to access the drive but in my hurried clicking I hit DENY instead of ALLOW and now PS won't read the drive at all. If I select it in the file open window it just shows the drive's icon and there seems to be no way to undo this and re-allow access. I'm on a MacBook Pro running Catalina 10.15.6. I havent used PS in a while, and I never noticed this permission dialog to apprear before when reading my external drive. PS will not access ANY of my external drives now, not just the one I had selected when I hit deny. Restarting PS, unmounting/remounting the drive, even restarted the computer - nothing helps.

 

 

{Thread title edited by moderator}

TOPICS
Mac, Problem or error

Views

110

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 10, 2020 0
New Here ,
Aug 11, 2020

Copy link to clipboard

Copied

I installed a new update for PS and it seems to have fixed the issue.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 11, 2020 0
nikunj.m LATEST
Adobe Employee ,
Aug 11, 2020

Copy link to clipboard

Copied

Hi,

 

We're sorry about the trouble with Photoshop on macOS Catalina,

 

You can grant permissions to Photoshop by going to the System Preferences for your Mac, then Security and Privacy, then selecting the Privacy tab. Select Full Disk Access and Files and Folders from the list on the left, then add Photoshop to both. You can check out the steps here: https://nektony.com/duplicate-finder-free/folders-permission

Please substitute Photoshop instead of the application mentioned in the steps.

 

Let us know if it helps!

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 11, 2020 0