Actions have disappeared in Photoshop 2021

Participant ,
Nov 21, 2020

Copy link to clipboard

Copied

Starting to panic, all of the actions I have created and have downloaded have disappeared. All that is left are the ones shown in the attached screenshot. What's happened?

 

Can anyone help? Can I restore them?

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

You're welcome, @paulc65657246 

 

You can have several actions in a set, but if you make any change at all, save the set (folder) again. To test this:

  • Record an action or two
  • Save the set from the panel menu
  • Reorder or delete a step
  • Reset actions (panel menu) (without saving)
  • Load actions (panel menu) and load the .atn back in — what you did after saving is gone
  • Make another change and save the set this time
  • Reset actions, then Load actions and you have everything
TOPICS
Problem or error

Views

119

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Actions have disappeared in Photoshop 2021

Participant ,
Nov 21, 2020

Copy link to clipboard

Copied

Starting to panic, all of the actions I have created and have downloaded have disappeared. All that is left are the ones shown in the attached screenshot. What's happened?

 

Can anyone help? Can I restore them?

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

You're welcome, @paulc65657246 

 

You can have several actions in a set, but if you make any change at all, save the set (folder) again. To test this:

  • Record an action or two
  • Save the set from the panel menu
  • Reorder or delete a step
  • Reset actions (panel menu) (without saving)
  • Load actions (panel menu) and load the .atn back in — what you did after saving is gone
  • Make another change and save the set this time
  • Reset actions, then Load actions and you have everything
TOPICS
Problem or error

Views

120

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 21, 2020 0
Adobe Community Professional ,
Nov 21, 2020

Copy link to clipboard

Copied

Did you save the Sets (folders) from the panel menu each time you made a change? You didn't say.

 

~ Jane

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 21, 2020 0
Participant ,
Nov 21, 2020

Copy link to clipboard

Copied

Jane,

 

I wasn't aware I had to do that, my apologies.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 21, 2020 0
Adobe Community Professional ,
Nov 21, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 21, 2020 0
Participant ,
Nov 23, 2020

Copy link to clipboard

Copied

Jane,

 

Thank you for you help.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 23, 2020 1
Adobe Community Professional ,
Nov 23, 2020

Copy link to clipboard

Copied

You're welcome, @paulc65657246 

 

You can have several actions in a set, but if you make any change at all, save the set (folder) again. To test this:

  • Record an action or two
  • Save the set from the panel menu
  • Reorder or delete a step
  • Reset actions (panel menu) (without saving)
  • Load actions (panel menu) and load the .atn back in — what you did after saving is gone
  • Make another change and save the set this time
  • Reset actions, then Load actions and you have everything

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 23, 2020 1
Participant ,
Nov 23, 2020

Copy link to clipboard

Copied

Jane,

 

Many thanks once again, I am getting into that habit now of saving the set folder if I make any changes. Good to know this tip now. Thank you.

 

Best regards,

Paul

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 23, 2020 1
Adobe Community Professional ,
Nov 21, 2020

Copy link to clipboard

Copied

Actions do disappear if you don't save them out. They are stored with the rest of your preferences in your user account. If the 2020 preferences are still there, it may be possible to rescue them.

 

In the future, save out.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 21, 2020 1
Participant ,
Nov 21, 2020

Copy link to clipboard

Copied

Thank you. How can I rescue them?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 21, 2020 0
Adobe Community Professional ,
Nov 21, 2020

Copy link to clipboard

Copied

Look under your user account (System disk > Users > your name> AppData > Roaming > Adobe).

 

The preferences are a folder containing subfolders and individual files. If everything seems to be there, I think the simplest solution is probably to reinstall v 21. It will then find the old preferences, including actions, and you can then save them out to wherever you choose.

 

As far as I can recall, unsaved actions are just written into the general preferences file. Not sure if it's possible to extract anything directly from there.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 21, 2020 0
Participant ,
Nov 21, 2020

Copy link to clipboard

Copied

Thank you for your help, will try this.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 21, 2020 0
Participant ,
Nov 23, 2020

Copy link to clipboard

Copied

Hi,

 

I did as you specified and reinstalled v21. The only actions that didn't appear were the ones I had created myself, I spent yesterday recreating those. I have saved those as sets and saved through the actions panel.

Many thanks for your help.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 23, 2020 0
Adobe Community Professional ,
Nov 21, 2020

Copy link to clipboard

Copied

Perhaps one of the following links will help:

 

https://prepression.blogspot.com/2017/01/photoshop-custom-action-file-backup.html

 

If you are having problems finding the required folders, this script can open them for you:

 

https://community.adobe.com/t5/photoshop/script-to-help-back-up-photoshop-settings/m-p/11517871

MarshySwamp/Backup-Photoshop-Settings

 

Instructions on saving and installing scripts here:

 

https://prepression.blogspot.com/2017/11/downloading-and-installing-adobe-scripts.html

 

Good luck!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 21, 2020 1
Participant ,
Nov 23, 2020

Copy link to clipboard

Copied

Stephen,

 

Thank you.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 23, 2020 0
Adobe Community Professional ,
Nov 23, 2020

Copy link to clipboard

Copied

Please do yourself a favour and use the actions panel menu to save out each individual action set to an .atn file rather than relying on the .psp file (of course, backing up the .psp and .atn files on cloud or removable storage).

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 23, 2020 0