Add camera serial number in to Camera RAW preferences?

New Here ,
Jun 04, 2021 Jun 04, 2021

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Hello All

 

I shot some images on a Fujifilm XT3 in RAW format & using an in-camera film simulation. Neither Bridge nor Photoshop recognises the resulting files. I have tried to add camera specific detail into RAW preferences, but even after clicking to ignore global settings for specific cameras, the drop down menu is greyed out. Help please! I am on a 2013 Mac running OS Catalina, and use Adobe CC with all apps up to date. Many thanks in advance for your responses.

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Mac, Problem or error

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LEGEND ,
Jun 04, 2021 Jun 04, 2021

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Please give actual app versions rather than "up to date", many problem turn out to be failed updates. 

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New Here ,
Jun 04, 2021 Jun 04, 2021

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Here are the app versions - Photoshop 22.4.1 and Bridge 11.0.2.123

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Adobe Community Professional ,
Jun 04, 2021 Jun 04, 2021

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What version of the Camera Raw Plugin are you running?

 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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