Adobe CC apps do not launch

New Here ,
Mar 11, 2021 Mar 11, 2021

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I've had the issue of non launching PS / AI / AE intermediately for years now.

 

Deleteing the user preferences has always worked as a patch.

 

But now I have to do it everytime before launching any adobe software.

 

What is going on adobe?

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Problem or error

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Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

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hey!

Maybe try calling Tech Support so you can share your screen and work out the issues?

1 (800) 833-6687 not always QUICK... but they will stick with you or research it until it is resolved.

 

I am not having any of these issues you mention. So maybe you have some old files that need to be deleted, or the computer is old? Not sure... but I use all of those applications and more, and they all open fine. I have some other issues like when I open a Rush file in Premiere it keeps crashing! HA... But they open. 

 

Hope you can get it resolved.
cheers,

mark

headTrix, Inc. | Adobe Certified Training & Consulting
Consulting | Design | Development | Training

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New Here ,
Mar 12, 2021 Mar 12, 2021

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Really looking for and Adobe moderator to address this question.

 

There are ample posts online that have this issue and this has not been resolved!

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New Here ,
Mar 13, 2021 Mar 13, 2021

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Adobe!  Come on, let's get some answers! 

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New Here ,
Mar 26, 2021 Mar 26, 2021

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Super lame a moderator or anyone with actual knowlede representing adobe has nothing to say on this.

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