Adobe Media Encoder is greyed out in Photoshop CC

[creativescarlettabbottc3]

So I've been trying to render a animation but I can't do that because Adobe Media Encoder is greyed out in the render video setting. This means I can't export it as a video file. I've tried reinstalling photoshop and removing preferences but neither worked. I've attached a screenshot.

Is there a solution for this?

Thanks so much!

[Akash Sharma]

Hi creativescarlettabbottc3,

Sorry that the option "Adobe Media Encoder" is grayed out in Photoshop's Render video menu. Which version of Photoshop CC are you using? Please check that the latest version of Adobe Media Encoder is installed on your computer.

Thanks,

Akash

[creativescarlettabbottc3]

I've uninstalled and reinstalled both the latest Photoshop CC and Adobe Media Encoder CC and still the same

[xiuland]

yes, but it makes no difference..

[jane-e]

One thing I see is that the name in your screenshot has a .psd extension and your format is Photoshop.

[creativescarlettabbottc3]

That's just the default as it opens the render video option, if I change manually it doesn't make a difference I'm afraid

[jane-e]

Then show your Timeline and Layers panels. Maybe we can see something there.

[creativescarlettabbottc3]

I've tried it with different gifs, trying to export as mp4 but never gives the option of the adobe media encoder, always greyed out

[macs56291524]

Yo! Did you ever figure this out? I'm having the exact same issue and cant figure it out. 

Thanks!

[16j_wow]

This happens because you did not create a video timeline for the file. Just open "timeline" and click the "create video timeline button"

[xiuland]

Hi! I have the same problem.. It wasn't like this before..

and I createda a timeline like i allways did but when i want to export to video "adobe media encoder" is greyed out too..

I also downloaded and installed the program (which I didn't need before..)

could you solve it ???

Thanks!

[London Kaye]

Hello! I am having the same problem too. And I created a video timeline for the file. Never had a problem until about 9 months ago it started. Please help! 

[thomas_hochstadt]

I habe the same problem.

Imac 27", OSX Big Sur 11.2.3

Photoshop version 22.1.0

I've tried it several times, noch change. Oddly enough, I have another iMac 27", same OSX, same Photoshop version an no problem. It works on the second mac, but not on the first