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Adobe Photoshop 2020 Not showing images.

New Here ,
Nov 06, 2019

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Hello. I just updated Photoshop 2020 and every time I open a file is all white. I can see my layers on the layers tab but can't display my layers on the workspace.

Has anyone encountered this problem?

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Performance, Problem or error, Windows

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Adobe Photoshop 2020 Not showing images.

New Here ,
Nov 06, 2019

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Hello. I just updated Photoshop 2020 and every time I open a file is all white. I can see my layers on the layers tab but can't display my layers on the workspace.

Has anyone encountered this problem?

TOPICS
Performance, Problem or error, Windows

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10.6K

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Nov 06, 2019 5
New Here ,
Nov 12, 2019

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I'm having the same issue. Fingers crossed this can be fixed asap.

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Nov 12, 2019 1
New Here ,
Dec 17, 2019

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Yes - I'm having the same problem NOW only my images all show up BLACK. I'm a professional photographer and I'm dead in the water now. I can't believe this. 

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Dec 17, 2019 1
New Here ,
Jan 04, 2020

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I have the same issue with you. Have you resolved it?

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Jan 04, 2020 0
Adobe Community Professional ,
Dec 17, 2019

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I do not expereince it at all. 

Please contact Customer Care: http://helpx.adobe.com/contact.html They can login to your system.

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Dec 17, 2019 0
New Here ,
Jan 07, 2020

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Go to Photoshop--> preferences--> performance-->check the legacy compositing then exit photoshop and then relaunch photoshop.

That's what the help chat told me to do and it worked.

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Jan 07, 2020 26
New Here ,
Jan 12, 2020

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It's work. Thank you

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Jan 12, 2020 1
New Here ,
Jan 22, 2020

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Life saver! Thank you!

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Jan 22, 2020 1
New Here ,
Feb 10, 2020

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I had the same issue just now -- all black... so crazy!! THANK YOU!!  

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Feb 10, 2020 0
New Here ,
Feb 10, 2020

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I'm having the same issue but this solution dont work for me, any other solution? 

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Feb 10, 2020 0
New Here ,
Feb 11, 2020

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Thank you, I had a black screen and this did the trick. 

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Feb 11, 2020 0
New Here ,
Feb 24, 2020

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Thank you! Thought I was going mad! 😁

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Feb 24, 2020 0
New Here ,
Feb 24, 2020

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This worked for me! Thank you for saving the work day!

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Feb 24, 2020 0
New Here ,
Mar 06, 2020

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Thank you!!

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Mar 06, 2020 0
New Here ,
Apr 04, 2020

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I don't see legacy compositing in performance under preferences, any ideas? I just updated to 2020 and images are white. 😕

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Apr 04, 2020 0
New Here ,
May 04, 2020

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I fixed mine through another solution. Try going Photoshop>Preferences>Performance>Graphics Processor Settings> Uncheck Use Graphics Processor. Click OK and close the window, if this doesn't immediately work try and restart Photoshop too. I went straight back in and re-checked Use Graphics Processor and it worked fine (Photoshop uses GPU for RAW, perspective warp, 3D and blur effects amongst other things, so you generally want it in use). It must just be a glitch in the update that temporarily incapacitates it. Hope this helps!

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May 04, 2020 1
New Here ,
Apr 07, 2020

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Thank you! It worked, was experiencing the full black screen as well when opening files.

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Apr 07, 2020 0
New Here ,
Apr 08, 2020

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Spot on! Thanks for sharing the info.

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Apr 08, 2020 0
New Here ,
Apr 10, 2020

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Thanks for the quick solution!

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Apr 10, 2020 0
Adobe Community Professional ,
Apr 10, 2020

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Hi, I'd like to know the version of Photoshop, as seen in help>system info each of you are running.

This might be a bug an update fixed.

If you are running 21.1.1 and experience it and check legacy compositing without letting Adobe know of the issue at https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible; they won't be able to fix the problem...

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Apr 10, 2020 0
New Here ,
Apr 28, 2020

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I am running 21.1.2

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Apr 28, 2020 0
New Here ,
Apr 29, 2020

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I'm on Version: 21.1.1 Mac OS 10.15.3

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Apr 29, 2020 0
New Here ,
Jun 06, 2020

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I had a similar problem, but it was just that the image became a grey box if I switched away to another app from Photoshop and then came back.

I could fix it by zooming in or out on the image or switching to another image I had open and back to the original image.

I'm using 21.1.3 on Mac OS 10.15.5.

Initially, I thought it was a problem with the update to Photoshop in line with my OS, as I'd not updated that in a while, but I updated it the other day and it was still happening.

 

When I went into Photoshop > Preferences > Performance > Graphics Processor Settings as others have suggested above, Use Graphics Processor wasn't checked. I checked it, selected Drawing Mode > Advanced from the Advanced Settings (not sure now what it was set to by default) and it had detected my Graphics Processor when I closed that dialogue box.

It didn't fix the problem straight away but appears to have fixed it after I closed Photoshop and reopened it.

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Jun 06, 2020 1
Iris5E7C LATEST
New Here ,
Sep 18, 2020

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This worked for me. Thank you so much!

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Sep 18, 2020 0
Community Beginner ,
Apr 29, 2020

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Thank You! The fix worked for me.

 

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Apr 29, 2020 0
New Here ,
May 01, 2020

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Bravo! Thank you for the solution! 

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May 01, 2020 0
New Here ,
May 08, 2020

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Thank You, that solved it!

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May 08, 2020 0
New Here ,
Jun 09, 2020

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Thank you, just bought photoshop and the problem showed up I thought I wasn't going to use it tonight

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Jun 09, 2020 0
New Here ,
Jun 12, 2020

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Thank you! Saved me too!

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Jun 12, 2020 0
New Here ,
Jun 15, 2020

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This works!!! thank you 

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Jun 15, 2020 0
Adobe Community Professional ,
Jul 23, 2020

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Hello, are you guys still using an older version, or did you update to 21.2.1?

If you still have the issue on the latest version, please search or create a thread on the https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible.

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Jul 23, 2020 0
New Here ,
Apr 08, 2020

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THANK YOU 

ITS WORK

 

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Apr 08, 2020 1