Adobe Photoshop 2020 Not showing images.

New Here ,
Nov 06, 2019 Nov 06, 2019

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Hello. I just updated Photoshop 2020 and every time I open a file is all white. I can see my layers on the layers tab but can't display my layers on the workspace.

Has anyone encountered this problem?

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Performance, Problem or error, Windows

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New Here ,
Nov 12, 2019 Nov 12, 2019

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I'm having the same issue. Fingers crossed this can be fixed asap.

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New Here ,
Dec 17, 2019 Dec 17, 2019

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Yes - I'm having the same problem NOW only my images all show up BLACK. I'm a professional photographer and I'm dead in the water now. I can't believe this. 

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New Here ,
Jan 04, 2020 Jan 04, 2020

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I have the same issue with you. Have you resolved it?

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Adobe Community Professional ,
Dec 17, 2019 Dec 17, 2019

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I do not expereince it at all. 

Please contact Customer Care: http://helpx.adobe.com/contact.html They can login to your system.

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New Here ,
Jan 07, 2020 Jan 07, 2020

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Go to Photoshop--> preferences--> performance-->check the legacy compositing then exit photoshop and then relaunch photoshop.

That's what the help chat told me to do and it worked.

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New Here ,
Jan 12, 2020 Jan 12, 2020

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It's work. Thank you

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New Here ,
Jan 22, 2020 Jan 22, 2020

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Life saver! Thank you!

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New Here ,
Feb 10, 2020 Feb 10, 2020

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I had the same issue just now -- all black... so crazy!! THANK YOU!!  

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New Here ,
Feb 10, 2020 Feb 10, 2020

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I'm having the same issue but this solution dont work for me, any other solution? 

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New Here ,
Feb 11, 2020 Feb 11, 2020

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Thank you, I had a black screen and this did the trick. 

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New Here ,
Feb 24, 2020 Feb 24, 2020

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Thank you! Thought I was going mad! 😁

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New Here ,
Feb 24, 2020 Feb 24, 2020

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This worked for me! Thank you for saving the work day!

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New Here ,
Mar 06, 2020 Mar 06, 2020

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Thank you!!

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New Here ,
Apr 04, 2020 Apr 04, 2020

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I don't see legacy compositing in performance under preferences, any ideas? I just updated to 2020 and images are white. 😕

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New Here ,
May 04, 2020 May 04, 2020

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I fixed mine through another solution. Try going Photoshop>Preferences>Performance>Graphics Processor Settings> Uncheck Use Graphics Processor. Click OK and close the window, if this doesn't immediately work try and restart Photoshop too. I went straight back in and re-checked Use Graphics Processor and it worked fine (Photoshop uses GPU for RAW, perspective warp, 3D and blur effects amongst other things, so you generally want it in use). It must just be a glitch in the update that temporarily incapacitates it. Hope this helps!

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New Here ,
Feb 23, 2021 Feb 23, 2021

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Thank you! I had to try this a couple times, but it worked the second time. 

 

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New Here ,
Mar 13, 2021 Mar 13, 2021

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It worked! Thank you so much!

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Community Beginner ,
Apr 01, 2021 Apr 01, 2021

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Thank you Lexidesigns! That worked for me!

 

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New Here ,
Apr 06, 2021 Apr 06, 2021

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Thanks

 

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New Here ,
Apr 07, 2020 Apr 07, 2020

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Thank you! It worked, was experiencing the full black screen as well when opening files.

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New Here ,
Apr 08, 2020 Apr 08, 2020

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Spot on! Thanks for sharing the info.

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New Here ,
Apr 10, 2020 Apr 10, 2020

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Thanks for the quick solution!

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Adobe Community Professional ,
Apr 10, 2020 Apr 10, 2020

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Hi, I'd like to know the version of Photoshop, as seen in help>system info each of you are running.

This might be a bug an update fixed.

If you are running 21.1.1 and experience it and check legacy compositing without letting Adobe know of the issue at https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible; they won't be able to fix the problem...

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New Here ,
Apr 28, 2020 Apr 28, 2020

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I am running 21.1.2

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