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Adobe Photoshop 2020 will not open

New Here ,
Aug 31, 2020

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I have been unable to open photoshop 2020 for over a month now! i am a full time creative director and photographer and need to use photoshop for work EVERY day. I have unistalled numerous times, removed prefs etc, the full monty buit I still keep getting scratch discs are full errors. Despite have 5gbs free. I have paying clients that I cannot finish work for. Its disgraceful. I am using a 8 year old imac running Catalina

 

This is really unacceptable does anyone have a real FIX FOR THIS FIASCO please?

 

In desperation, please help

 

Thank you

 

Allen

 

Allen Venables

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Bug, Crash or freeze, Mac, Performance, Problem or error

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Adobe Photoshop 2020 will not open

New Here ,
Aug 31, 2020

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I have been unable to open photoshop 2020 for over a month now! i am a full time creative director and photographer and need to use photoshop for work EVERY day. I have unistalled numerous times, removed prefs etc, the full monty buit I still keep getting scratch discs are full errors. Despite have 5gbs free. I have paying clients that I cannot finish work for. Its disgraceful. I am using a 8 year old imac running Catalina

 

This is really unacceptable does anyone have a real FIX FOR THIS FIASCO please?

 

In desperation, please help

 

Thank you

 

Allen

 

Allen Venables

Topics

Bug, Crash or freeze, Mac, Performance, Problem or error

Views

36

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Aug 31, 2020

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You are addressing users here not Adobe. Have you tried resetting you Photoshop Preferences? Old Preferences are not removed when you un-install Photoshop and new preferences are not generated when you install Photoshop

JJMack

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New Here ,
Sep 03, 2020

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Thank you JJMack, apologies it was pure frustration. I have managed by resetting the preferences, thanks once again

 

Allen

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