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Hello,
starting on ps 22.3.1 the nvidia gt 730M is not seen as a valid GPU unit, although it is recognised by the sniffer.
This is a windows X laptop with geforce GT 730M on motherboard and updated drivers. It used to be fully functionals but the last ps updated changed its mind.
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From the PS system info log (in Italian but easily readable):
please note the
"Chiusura inaspettata di modulo rilevamento GPU in data 18/04/2021 alle 21:14:05" *****
does it mean that the sniffer stopped working ?
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Versione di Adobe Photoshop: 22.3.1 20210406.r.122 990be2c x64
Numero di avvii: 24
Sistema operativo: Windows 10 64 bit
Versione: 10 o versione successiva 10.0.19041.928
Architettura di sistema: Famiglia CPU Intel:6, Modello:12, Stepping:3 con MMX, Intero SSE, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Conteggio processore fisico: 2
Conteggio processore logico: 4
Velocità processore: 2993 MHz
Memoria incorporata: 8101 MB
Memoria disponibile: 5177 MB
Memoria disponibile per Photoshop: 7396 MB
...
Composizione testo: Latino
Chiusura inaspettata di modulo rilevamento GPU in data 18/04/2021 alle 21:14:05 *****
------- GPU
OpenGL API stable: True.
OpenCL API stable: True.
Native API stable: True.
GPUDeny: 0
GPUForce: 0
useGPU: 0
isCapableGPU: 0
GPUName: NVIDIA GeForce GT 730M
GPUVendor: NVIDIA
IsOpenGLGPUCapable: 1
IsNativeGPUCapable: 1
HasSufficientRAM: 0
....
Tester="Photoshop"
snifferStart="2021-04-19_08:43:59"
NumGLGPUs=1
glgpu[0].GLVersion="4.6"
glgpu[0].IsIntegratedGLGPU=1
glgpu[0].GLMemoryMB= 1,034
glgpu[0].GLName="GeForce GT 730M/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="25.21.14.2531"
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nvtsi.inf_amd64_53320decf0b62f86\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvtsi.inf_amd64_53320decf0b62f86\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvtsi.inf_amd64_53320decf0b62f86\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvtsi.inf_amd64_53320decf0b62f86\nvldumdx.dll"
glgpu[0].GLDriverDate="20190409000000.000000-000"
glgpu[0].GLRenderer="GeForce GT 730M/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].GLIsPreferred=1
NumCLGPUs=2
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA 10.1.131"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB= 1,073
clgpu[0].CLName="GeForce GT 730M"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CUDASupported=0
clgpu[0].CLIsPreferred=1
clgpu[0].CLBandwidth=1.300000e+10
clgpu[0].CLCompute=149.261484
clgpu[0].CLRawDeviceName=GeForce GT 730M
clgpu[0].CLRawDeviceVendor=NVIDIA Corporation
clgpu[0].CLRawPlatformName=NVIDIA CUDA
clgpu[0].CLRawPlatformVendor=NVIDIA Corporation
clgpu[1].CLPlatformVersion="OpenCL 1.2 "
clgpu[1].CLDeviceVersion="1.2"
clgpu[1].IsIntegratedCLGPU=1
clgpu[1].CLMemoryMB= 1,708
clgpu[1].CLName="Intel(R) HD Graphics 4600"
clgpu[1].CLVendor="INTEL"
clgpu[1].CUDASupported=0
clgpu[1].CLIsPreferred=0
clgpu[1].CLBandwidth=9.000000e+09
clgpu[1].CLCompute=88.986656
clgpu[1].CLRawDeviceName=Intel(R) HD Graphics 4600
clgpu[1].CLRawDeviceVendor=Intel(R) Corporation
clgpu[1].CLRawPlatformName=Intel(R) OpenCL
clgpu[1].CLRawPlatformVendor=Intel(R) Corporation
NumNativeGPUs=2
nativegpu[0].NativeName="NVIDIA GeForce GT 730M"
nativegpu[0].NativeGPUAccessibleRAMInMB= 1,034
nativegpu[0].NativeVRAMInMB= 1,034
nativegpu[0].NativeDedicatedSystemRAMInMB= 0
nativegpu[0].NativeSharedSystemRAMInMB= 4,247
nativegpu[0].NativeVendor="NVIDIA"
nativegpu[0].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nvtsi.inf_amd64_53320decf0b62f86\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvtsi.inf_amd64_53320decf0b62f86\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvtsi.inf_amd64_53320decf0b62f86\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvtsi.inf_amd64_53320decf0b62f86\nvldumdx.dll"
nativegpu[0].NativeDriverVersion="25.21.14.2531"
nativegpu[0].NativeDriverDate="20190409000000.000000-000"
nativegpu[0].NativePowerEnvelope="UNKNOWN"
nativegpu[0].NativeDeviceAttachment="UNKNOWN"
nativegpu[0].NativeAPIVersion="12.0 (12.0)"
nativegpu[0].NativeIsPreferred=1
nativegpu[1].NativeName="Intel(R) HD Graphics 4600"
nativegpu[1].NativeGPUAccessibleRAMInMB= 2,264
nativegpu[1].NativeVRAMInMB= 117
nativegpu[1].NativeDedicatedSystemRAMInMB= 0
nativegpu[1].NativeSharedSystemRAMInMB= 2,147
nativegpu[1].NativeVendor="INTEL"
nativegpu[1].NativeDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"
nativegpu[1].NativeDriverVersion="20.19.15.5126"
nativegpu[1].NativeDriverDate="20200121000000.000000-000"
nativegpu[1].NativePowerEnvelope="UNKNOWN"
nativegpu[1].NativeDeviceAttachment="UNKNOWN"
nativegpu[1].NativeAPIVersion="12.0 (12.0)"
nativegpu[1].NativeIsPreferred=0
snifferEnd="2021-04-19_08:44:01"
-----------------
sorry for being verbose
daniele
There is an issue with the latest version that breaks PS-GPU drivers. Downgrade to 22.2 and it should be fine again.
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There is an issue with the latest version that breaks PS-GPU drivers. Downgrade to 22.2 and it should be fine again.
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Hi mateusz, thanks for your suggestion.
Downgrading ps to 22.2 turned the GPU on again.
All the best,
daniele
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Hi Daniele, the GPU problem has been resolved in the latest (22.4) version of PS (at least for me) so go on and check if it's good for you too now!
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You have dusl GPUs, an Nvidia GT730M and an Intel 4600 which is a known cause of issues as the drivers can conflict .
See section 7 here :
https://helpx.adobe.com/uk/photoshop/kb/troubleshoot-gpu-graphics-card.html
Dave