Copy link to clipboard
Copied
I'm having an issue with my Photoshop CC v 19. I can create a psd file and save it as a Photoshop PDF. When I go to reopen said Photoshop PDF, I get an error message stating "Could not complete your request because of a program error." There is no error log.
I've reset my preferences, I've uninstalled and reinstalled Photoshop and Acrobat. I've restarted. I've passed the files off to another one on my team with the same version of PS and Acrobat and she got the same message. I'm fairly certain that my PS is writing corrupted PDF files.
How do I fix this?
[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]
[Moved from CS6 & earlier Creative Suites to Photoshop Cloud forum... Mod]
If the problems is a plug in, maybe you can try Photoshop plug-ins troubleshooting
To quickly determine whether Photoshop is loading a problematic optional or third-party plug-in, do the following:
Here is other possible solutions Error message: "Could not complete your request because of a program error"
...Copy link to clipboard
Copied
Hi,
Sometimes the "Could not complete your request because of a program error" appears when you have a permissions changed in any folder. Maybe plugins or fonts.
I suggest check the "PSErrorLog.txt" (Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
Regards
Copy link to clipboard
Copied
The error log says:
2018:01:19 10:12:38 : /Users/esbuilder/Jenkins/PS/PS19/Mac_Release/20171103.r.190/photoshop/main/photoshop/sources/UVMBytes.cpp : 241 : REQUIRE failed
Can you tell me what this means?
Copy link to clipboard
Copied
If the problems is a plug in, maybe you can try Photoshop plug-ins troubleshooting
To quickly determine whether Photoshop is loading a problematic optional or third-party plug-in, do the following:
Here is other possible solutions Error message: "Could not complete your request because of a program error"
Im not sure what meas the "UVMBytes.cpp"