With any luck someone in the community will be able to help. Adobe on the other hand will not. They have no interest in people not using subscription services. CS6 is considered an obsolete product now as i just discovered since i can no longer use it on my OS because Adobe want my money and nothing else.
It is so hard to find the dedicated team to support your product even I have tested different portal like online chatting tools and etc? It asked several questions and routed me to 4-5 team and mentioned photoshop team will be able to assist me, but at last told me I must post my question in the forum?
when posted it in the forum and publicly, it leads someone trying came to phishing me and claimed themselves are from adobe team and advised you email to firstname.lastname@example.org for further assistance
with the valid license and the purchased from Adobe product, it is so hard to get a dedicated team to look into the issue when there is error happening to Adobe Product instead of routing me to here and there and still yet to getting any advise?