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Adobe Photoshop last two updates FAILING to install V22 and V22.01 what are you playing at???

New Here ,
Nov 17, 2020

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Not impressed with the developers at Adobe. As a paying consumer of the cloud suite I do not think you should release these updates without proper testing. Your recent version V22 and V22.01(which I thought may of fixed the librares issue) Still Fails???

 

I have had to stick with the V21 version of Photoshop which oddly works perfectly fine??? (I like a lot of people out their do not like spending additional monies on NEW graphics cards in order to fix your developers teams faults).

 

As a consumer I do not appreciate wasting my time and effort attempting to source a fix on the internet..I am not IT. .Can someone in authority with a brain kindly sort this please. If this was a vehicle I would have returned it back to a garage.:(

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Adobe Photoshop last two updates FAILING to install V22 and V22.01 what are you playing at???

New Here ,
Nov 17, 2020

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Not impressed with the developers at Adobe. As a paying consumer of the cloud suite I do not think you should release these updates without proper testing. Your recent version V22 and V22.01(which I thought may of fixed the librares issue) Still Fails???

 

I have had to stick with the V21 version of Photoshop which oddly works perfectly fine??? (I like a lot of people out their do not like spending additional monies on NEW graphics cards in order to fix your developers teams faults).

 

As a consumer I do not appreciate wasting my time and effort attempting to source a fix on the internet..I am not IT. .Can someone in authority with a brain kindly sort this please. If this was a vehicle I would have returned it back to a garage.:(

TOPICS
Crash or freeze, Problem or error

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111

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Nov 17, 2020 1
Explorer ,
Nov 17, 2020

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I am having the same problem with the same releases.

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Nov 17, 2020 0
Adobe Community Professional ,
Nov 17, 2020

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Same question - what Computer OS and Graphics card(s) are you running?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Nov 17, 2020 0
LEGEND ,
Nov 17, 2020

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This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

 

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://community.adobe.com/t5/Community-Help/Guidelines-Tips-for-the-Adobe-Forums/td-p/4788157

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Nov 17, 2020 1
Adobe Community Professional ,
Nov 17, 2020

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What computer OS are you running? What is your graphics card?

Have you checked requirements to insure the latest version of PS will run on your computer?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Nov 17, 2020 1
New Here ,
Nov 17, 2020

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What are the specs? 

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Nov 17, 2020 0
Adobe Community Professional ,
Nov 17, 2020

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What are the specs?

Mininimum and recommended system requirements are here (note the requirement for the processor to support SSE4.2 which is new):

https://helpx.adobe.com/photoshop/system-requirements.html

 

Dave

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Nov 17, 2020 1
New Here ,
Nov 17, 2020

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Which version V21?   These are the options I have and currently ready to scream because I, like so mant, can not get work done in PS. Thank you for any helpPS Issue.jpg

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Nov 17, 2020 0
LEGEND ,
Nov 17, 2020

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What are you talking about? 

 

Which Photoshop version do you have installed? 

Do you want to re-install an older version? 

https://helpx.adobe.com/download-install/using/install-previous-version.html

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Nov 17, 2020 0
New Here ,
Nov 17, 2020

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These are the versions I have available, none of which work properly. I am just trying to find a version that will work right so I can get to work. I've checked all the spec requirements and I'm good there. My pc is up to date on everthing. So this issue is still coming from Adobe even wit the update to fix the "bugs".PS issue 2.jpg

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Nov 17, 2020 0
Adobe Community Professional ,
Nov 17, 2020

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Can you please send your OS, RAM, Graphics Cards, HD Space, etc.

The system requirements have changed for Photoshop CC2021 including graphic card/GPU requirements.

 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Nov 17, 2020 1
New Here ,
Nov 17, 2020

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Here is what I found. System info.jpg

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Nov 17, 2020 0
New Here ,
Nov 17, 2020

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driver.jpggraphics.jpg

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Nov 17, 2020 0
New Here ,
Nov 18, 2020

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This is ERROR that is causing issue, same as many more customers out there

 

Your application is dynamically linked with Intel (R) IPP libraries version 2020.0.1 (r0x35c5ec66)
No DLL from the list below is found on the system search path:
ippcvm7.dll (the most suitable for you CPU)
Please provide a path to the least one of them.

 

You've stated Kevin the system requirements have changed for CC2021 including graphic card/GPU requirement! (Nice to be informed, would not have wasted a couple of days)

Latest ..WIN10 Home Edition and STRIX GEFORCE GTX960 (Are you saying this is no longer compatible due to the Developers changes)
(I have a laptop with the GTX960M this works fine?)

 

So another piece of expensive kit thrown in the bin like thousands of others. Great for the environment. Well done Adobe.

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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@ArkRacingLimited 

No-one here can speak for Adobe developers. This forum is answered by volunteer users. We do not work for Adobe.

 

The system requirements are here:

https://helpx.adobe.com/uk/photoshop/system-requirements.html

 

 

Dave

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Nov 18, 2020 1
Adobe Community Professional ,
Nov 18, 2020

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@ArkRacingLimited The error you are getting is known and is caused by Creative Cloud app - not Photoshop. Uninstall and reinstall the Creative Cloud app and the error goes away.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Nov 18, 2020 1
Adobe Community Professional ,
Nov 18, 2020

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@Suzanne Marie Photography you have two disoplay drivers running which will not work.

Follow these directions to remedy:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Nov 18, 2020 1
New Here ,
Nov 18, 2020

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Which one do I need to get rid of?

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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I would start with the Intel.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 17, 2020

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As others have said, what device are you running? what OS?  and how much RAM and available space do you currently have? 

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Nov 17, 2020 0